| Address: 122002 | | Website: www.oyorooms.com |
I booked a room from OYO rooms named “OYO Premium Robertson Road near Chowrasta” on 18/06/2016 having booking ID MFQ18506 for two nights from 19/05/2017 to 21/05/2017 for 3 guests.
On 12/05/2017 I received a call from OYO that the property booked by me is having some electricity issue due to which they have to shift my booking to some other property. Without any proper intimation they immediately shifted me to “OYO rooms 080 near mall road” with same booking ID for two nights and 3 guests.
After looking into the information and pictures of “OYO rooms 080 near mall road” provided by OYO at their website, I came to know that this room is of budget category and the hotel does not allow check in to 3 guests(Max 2 guests are allowed in this room).
Despite of continuous follow up from 12/05/2017 to 17/05/2017 no satisfactory response is received from OYO side.
The whole series of incidences and responses from various executives from OYO has given me enormous amount of inconvenience, mental tension, embarrassment in front of my friends and loss of money due to increase in hotel prices at last movement.
So I ask OYO to give me Rs 50000 as a compensation due to the above said reasons. Was this information helpful? | 
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