[Resolved]  Oyo Rooms — room booking cancellation

Address: New Delhi, Delhi, 110085

Hi,

I want to cancel my booking which i have made on 10 may 2018 for ekta naik from 14 may 2018 to 18 may 2018. I have raised a complaint against this couple friendly hotel on 14 may but they did not provide me any solution. My complaint was against the hotel which was so much couple friendly even they did not allow my guest to take her keys outside the hotel. On the first day they asked her to wait in some other room because her room was busy. She waited outside for three hours then they did not allow her to take her keys. When i called them on the same day to cancel the booking they dropped my call in mid thrice even today they said that my guest's check out day is 16. I want my refund for those days which i did not used.