[Resolved]  Oyo Rooms — room not allotted amount debited worst behaviour from hotels manager. standing at highway with family at 12. 15 midnight.

Address: Aurangabad, Maharashtra, 431009

Team,
The worst behaviour we have seen today when we gave visited at hotel iris of aurangabad. It is 12:15 midnight and we are standing outside of the hotel, hotel manager not giving responded and refused to provide hotel room n stating that oyo company has not settled amount that's why we are not taking bookings from oyo and we are not having any vacant rooms. So our question is that if you such people's are not able to provide good services to customer so why you are showing this type of hotels in oyos list. Main problem is that we are standing at highway n no hotels we are getting no oyo company customer care is helping such a worst service you are providing. Requesting you to please close this oyo services if you wants to continue this type of behaviour in future. Because is tarah ke attitude se ap log customers ka trust khodenge. Hope!! Is the only thing bcoz market is not small only you are not in a race.
Booking id zgax5374
Name pankaj sijairya
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Mar 21, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
OYO Rooms Customer Care's response
As checked our team connected with you in regards to your concern and provided you needful resolution on 13th of Feb. Let us know for any other assistance.

Regards
Team OYO
 
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