[Resolved] Oyo Rooms — room tariff and basic amenities not in hotel

Arun kumar kedia

from Ahmedabad, Gujarat

Dec 25, 2018

Address: 700048

Room tariff was excess charged in compare to tariff as well as no kitchens in hotel to provide food. I lodge a complain in customer service but no support oyo my phone was keep on hold. I paid full payment in advance through my credit card. Its really foolish to pay in advance.in comparison to other websites travel i have a bad experience with oyo no customer service helping. Only they are giving false assurance that we will shift to another hotel and we will reply. My suggestions that all traveling agents must be have a guidelines which applicable to all travel companies

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Jan 31, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Dec 25, 2018

Updated by Arun kumar kedia My booking Id wblc 9274 at somnath from 24 th December to 26 th December Rs 13462 payment in Advance as per policy

Verified Support

Dec 28, 2018

OYO Rooms Customer Care's response Dear Guest,

We believe that our team got in touch with you and assisted you in regards with your concern. Be assured that you won't be facing any hassles in your future bookings with us. Do let us know if you need any further assistance and we'll be more than happy to help you.

Regards,
Team OYO