[Resolved] Oyo Rooms — safety concerns for ladies

Satyarthi Shruti

from Gurgaon, Haryana

Jan 12, 2019

Address: New Delhi, Delhi, 110001

Hi.. I booked a hotel with the name hotel york.. I booked it for 3700.. But as per the pictures available on website.. It turned out to be a mess.. The lock was broken.. Cupboard was broken.. N room was a mess.. N moreover the kind of reception we received was unexpected.. When we called oyo manager, we were not entertained at all.. I would request not to book this hotel at any cost even if it is for free.. I feel cheated completely

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Feb 15, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

OYO Rooms Customer Care's response We apologize if something went wrong. Could you please elaborate us your concern along with the booking id, so that we can assist you accordingly.

Regards
Team OYO