Oyo Rooms — say no to oyo

rohitrj611

from Mumbai, Maharashtra

Nov 17, 2019

Address: SACHIWALAY COLONY, Ranchi, Jharkhand, 834002

I booked a hotel in oyo 46909 executives nest check in date 23 nov '19 to check out date 26 nov '19 through oyo app. I visited to hotel on 17 nov '19 to know the status of my booking.
Hotel manager 'om prakash & sanjiv pandit' refused to give the hotel at scheduled check in date because booking amount was too less for them.
They were saying that they booked the hotel on these days to someone and they are giving more amount than that of oyo.

Now, i called to oyo customer care and senior executive but they are taking lightly and no body giving way out from that one.

Say no to oyo!!

Regards
Rohit raj

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OYO Rooms customer support has been notified about the posted complaint.

Nov 17, 2019

Updated by rohitrj611 Don't book any room from OYO

Verified Support

Nov 18, 2019

OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. The concerned team has been informed about the issue. We will get this resolved at the earliest. ~Dia

Verified Support

Nov 18, 2019

OYO Rooms Customer Care's response Hi Guest,

We are sorry for the inconvenience caused. We believe our team has already connected with you for your resolution and has done the needful. Do let us know for further assistance.

Regards,
Team OYO

Nov 19, 2019

Updated by rohitrj611 I booked a hotel in oyo 46909 executives nest check in date 23 nov '19 to check out date 26 nov '19 through oyo app. I visited to hotel on 17 nov '19 to know the status of my booking.
Hotel manager 'om prakash & sanjiv pandit' refused to give the hotel at scheduled check in date because booking amount was too less for them.
They were saying that they booked the hotel on these days to someone and they are giving more amount than that of oyo.

Now i initiated refund of my paid amount of rs 5308 for above booking but they refunded only 4246 rs for that.
Customer care are unprofessional and they are just raising ticket no. Without seeing status of previous ticket no.

Fraud oyo
# oyo means fool to customers