[Resolved]  Oyo Rooms — security deposit long due

Address: OYO Apartment Investments LLP, a limited liability partnership having its registered office at 663, Bank Vihar Apartments, Plot No. 16, Sector - 22, Dwarka, New Delhi - 110077

I took a pg accomodation via oyo life and then vacated it in three months on 27 feb. I was promised that my security deposit will be refunded back within 5-6 working days. However, since then i've only been following with customer care and have not received my deposit back despite several complaints and follow up emails. This is the kind of service oyo is giving out to their customers. They are taking the lockdown excuse and delaying the refund process thinking noone will visit their office. They have even stopped their call center services.

Following are the important details

Property code - nod686
Property address (Property) - plot 160, raipur village, near amity
Booking date - 2019/12/11
Move in date[protected]

I request a swift and strict action towards the account long due now.
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May 9, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2020
OYO Rooms Customer Care's response
Hi Barkha,

This is not the kind of experience we would want for any of our customers. Please share with us your booking ID so that we can assist you in a better way.

Regards,
Team OYO
 
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