[Resolved]  Oyo Rooms — Service matter

Address: D-1/258 sultanpuri delhi

Name - pankaj kumar
booking id - ILM93199
phone num - [protected]
sir aj maine 12 may 2024 ko OYO k hotel mai booking karwai jo ki Super OYO flagship SK Residency Rohini near rithala metro station mai tha maine 12 pm par cheakin kra lakin jo muje room mila uss m na to AC chl raha tha na proper TV phir maine recipition par bola to unhone muje bola kii apka basic room ki booking hai to usme AC nhi chalaga phir muj sa 150 ka extra amount manga gaya maine payment kiya 150 ka kyuki muje room ki need thi iss bich maine oyo k customer ko 3 bar call kiya but koi be update nhi mili propety manager sa bt huai lakin unhone koi be update nhi kri na he resolution kra phir muje 2nd room diya gaya 150 rupess ka amount krne k bad uss m be gate ka lock tk khrab tha na TV ch l raha tha na washroom clean tha or room be match nhi ho rha tha 3 baje jab muje koi be update nhi mili to maine exit kr diya kyuki m kaffi fresstate ho chuka tha oyo walo saa itne gandi propety thi pucho mt maine apko kuch image provide kri h muje mere 619 ka amount muje refund chaiye or 150 rupess ka be refund chaiye
thank you