[Resolved]  Oyo Rooms — service was pathetic

Address: New Delhi, Delhi, 110020

When i, dushyant arya reached the hotel (Hotel sky view) booking id - hbnf5346 the room was in a pathetic condition as the bed sheet was very dirty, cigarette buds were lying on the floor, some liquid was spilled on the floor, tea was served in dirty cups, rat was found in the room and the towels were not provided by the room service even after asking it many times. When i came back in the late night with my friend and i spoke to the night shift person sitting at the reception he gave me a reply that you didn't face any problem any problem in my shift. I'm a regular customer of oyo rooms and this type of service and food quality is really not acceptable at all.
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Oct 4, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
OYO Rooms Customer Care's response
Dear Dushyant!
Your concern is our priority and we hope one of our best man helped you in resolving your problem.We look forward to see you again and feel free if you need any further assistance. Have a nice day :)

Regards
Team OYO
 
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