[Resolved]  Oyo Rooms — spoiled holidays and not communicating

Address: Chandigarh, Punjab, 160022

Packe detail: andaman package ld-fxip7269
Date : 18 decrmber - 24 december.
Contact person: aman srivastava
Email : amansrivastava. [protected]@oyorooms.com
Contact number: [protected],[protected]
Company: oyo total holidays

I booked 6 day and 7 night package from them, but i recived a call from them on 16 december that, there is not ferry running so u can cancel and we will get refund. So i cancell my flight and train ticket and confirm them, but they are not returning money and spoiled my holidays.
I already wasted 15000 rs already by cancelling flight and train ticket.
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Jan 21, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
OYO Rooms Customer Care's response
Dear Parminder,

This isn't the experience we want for our guests. We'll look into this ASAP for you.

Regards,
Team OYO.
Dec 26, 2018
Updated by Parminder Ghuman
Hi,
i am still not get any update from oyo,
My phone=[protected]
packageId=PKG-HNBG9635
Jan 02, 2019
Updated by Parminder Ghuman
Hi,
I did not recived any update.
I had taken a loan for this. I am paying intrest for this amount.
I need my money.
Jan 02, 2019
Updated by Parminder Ghuman
How soon can we expect any update guys?

Already a month and this surprises me that a reputed brand is doing such cheap thing to its customers.

Really disappointed and i am not sure if i will be utilising any of oyo service again or recommending it to my family or friend zone.

Shared my life worst travel experience with my near ones and they are even more shocked.
 
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