[Resolved]  Oyo Rooms — sri lanka package

I had booked my sri lanka package from oyo total holidays and paid 25% advance after they constantly kept calling me (Even on weekends). After the ongoing tensions, i asked them to cancel the package and they told me that refund won't be an issue as they are no longer taking bookings for sri lanka as they situation there is too bad and i shouldn't be worried about it!

I have constantly called the agenct - vikas sharma and he has not responded to any of my mails or calls. He just puts it on his supervisor and disconnects the phone if i call him from a new number.

This is the worst customer service ever. Also, a major fraud agency.
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Jul 4, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
OYO Rooms Customer Care's response
Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the package id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
 
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