[Resolved] Oyo Rooms — the room air conditioner

Salil Joseph

from Mumbai, Maharashtra

Apr 22, 2019

Address: Bangalore, Karnataka

The room had a air conditioner that is not working but simply kept here to cheat customers. The oyo app is involved in making false promises to cheat customers. The hotel management is blind to my complaint. The bed sheets were never washed in months. The floor is also not swept. Lthe hotel is manikya hotel, bangalore, oyo 22471. My booking id is lcym4236

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Jun 4, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

OYO Rooms Customer Care's response We are extremely sorry for the disappointing experience. Our relevant team will connect with you at the earliest.

Regards
Team OYO

Verified Support

Apr 26, 2019

OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.