[Resolved]  Oyo Rooms — the worst service ever

Address: Oyo 10889, hotel green residency, no.761, sector 39, near unitech cyber park, gurugram, New Delhi, Delhi

It was the worst service you could ever provide to your customer. I booked a room for my family who weren't familiar with that place. Those people were taking advantage on that. They denied outside food and for 24 hrs they started without having anything and i really want to take this to your attention. The receptionist was irresponsible and i have never seen such a pathetic service. They didn't provide drinking water and my parents were not able to do anything because they don't know the language. I went there and ordered food for them and the guy made me cancel that for some stupid reason which was not mentioned in your website because i have checked everything before i book this. It was so disappointing and i hope you guys will understand that. They had a flight in the morning and i requested for breakfast. Your staff agreed to provide breakfast at 05.00 o clk in the morning which was again a drama. They denied to provide in the morning and my family was helpless and called me and also provided when i shouted on him. I think we are not here to accept your stupidity and i don't know what kind of ethics are you following. It was unprofessional especially your job is to assist the customer with their needs. If you can't provide the basic things then why the hell are you keeping that hotel open for booking. People who are selling things on road side have more politeness than you people have. Your staffs are useless. Please don't screw other's life and with this attitude you people don't even belong to this industry.
My booking id:ikjy6850