[Resolved] Oyo Rooms — third quality service at hotel ganpati, bhopal

Jagannath Shukla

from Indore, Madhya Pradesh

Jan 17, 2019

Address: Bhopal, Madhya Pradesh

Horrible experience with the hotel. No wifi, no breakfast, id not given at the time of checkout. When asked for a manager, not there, even they don't have no.

Booking id: spdo7843

Check-in - 16th jan'19

Check-out - 17th jan'19

Address - 256, zone-2, no.256, habibganj rd, near sargam cinema, zone-ii, maharana pratap nagar, bhopal

Its only oyo room name by which i have booked. I have not expected from oyo that why you tie up with these unprofessional hotels.

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Feb 26, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.

Verified Support

Jan 20, 2019

OYO Rooms Customer Care's response Dear Jagganath,

We believe that our team got in touch with you and assisted you in regards with your concern. Be assured that you won't be facing any hassles in your future bookings with us. Do let us know if you need any further assistance and we'll be more than happy to help you.

Regards,
Team OYO

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Comments

Sonali Saxena Shona

from Noida, Uttar Pradesh

Jan 18, 2019

My booking was confirmed for hotel pink view Jaipur, also I updated time from 6-9 to 9-12 ...however hotel denied for the room stating that booking is full...I said that my booking is confirmed but receiption staff said that we have escalated this to OYO and emailed them for the issue...we did not get room and that the worst part