[Resolved]  Oyo Rooms — too many concerns about my last booking

Address: New Delhi, Delhi, 110092

Dear oyo,

I have contacted so many times to ur executive and supervisors but the problem is still not resloved. U guys are taking it too lightly. But the customer are facing so many problems.
I had booked my rooms from oyo but the property owner denied to check in the property and we the customer had to stay outside the hotel till 11:50 pm at -6 degree celcius. After so many conversation, u guys had shifted to a hotel but the room was not expected which we had expected.
I have escalated this problem so many times with u guys but no action being taken by u guys.
Now i had the last option to file a fir against oyo if the problem is settled as soon as possible.
"my last booking details are listed below:
Dear narendra shriwastav, your oyo captain is looking forward to host you for confirmed booking ymkw5630at oyo 14141 apple valley view. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 31st dec, 12 pm onwards
Check-out: 1st jan till 11 am
No. Of rooms: 2 classic (2x) rooms
Number of guests: 6 adults
Hotel name: apple valley view
Address: apple valley view, naggar road, manali
Breakfast is not included.
Map link: http://bit.ly/2IzoKcK
Hotel reception: [protected]
*t&c - every guest must carry an original govt. Issued address id proof (Pan cards not valid)."

I am hoping that the problem will be resolved as soon as possible.

Thanks and regards,
Narendra shriwastav