[Resolved] Oyo Rooms — two times deduct amount

Akhleshalex

from Palampur, Himachal Pradesh

Jul 25, 2018

Address: 110030

Dear oyo team,

I am very disappointing for your payment service, i am also attached my sbi credit card statement and i marked the deduct 2 time payment amount 657 for oyo room & 657 oravel stays priva inr WWW.OYOROOMS.IN.

I am logged complaint every month but no buddy can revert.

Every time i am calling for customer care for the same & he said received only 657.

What will i do.

Kindly revert back as earliest.

Thanks
Akhlesh kushwah

+1 photos

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Aug 27, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

OYO Rooms Customer Care's response We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact no. with us.

Regards,
Team OYO