[Resolved] Oyo Rooms — unattended complaint

Prachiti Parab

from Bengaluru, Karnataka

Dec 24, 2018

Address: Pune, Maharashtra, 411015

Disgusting service of oyo front desk is not capable enough to handle the issue.
After multiple calls made at call centre no one is concerned put on hold for long time and got disconnected. No 1 is responsible to look after the issue.
Transferring the call all the time normal queries of customer is not able to solve by front desk.
Very worst and pathetic experience i had. No recommendations to any customer.
Dishearting service
Gyes work on it.

Was this information helpful?

No (0)

Yes (0)

Feb 12, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

OYO Rooms Customer Care's response Dear Guest, We really apologize for the inconvenience occurred. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO