[Resolved]  Oyo Rooms — unbelievable experience

Address: New Delhi, Delhi, 110092

Website: Www.oyorooms.com

To mr ritesh,

Oyo founder, ceo,

If a teacher preaches 50 students one wrong thing, then it’s not a single mistake it will became 50 mistakes.

If, i talk to any customer service center in india, especially in delhi then i thought why i am calling them, there is no benefit to call them.

All persons who are working in customer care they all are stupid, they don't know anything, even their managers also they don't know anything, example - especially vodafone, idea, sbi, bsnl, jio, and some government customer care (Psus, ksrtc, kseb, kwa, esi, indian railway, air india). All of them they don't know what exactly is customer service. Here also i am adding oyo room.

In some government sector they sanction 6000 crore rupees for schedule tribes, but they people did not utilize this amount for schedule tribes, they people used 5999 crore rupees for their own use and rest of amount has been given to scheduled tribes, all government employees are not like them, some of the government employees they actually worked for schedule tribes especially our youth government employees like jacob ponnus ips, thomson ias, vijayanand ias etc.

I am talking about all this things because yesterday i am called to amazon contact center i amazed with the behavior of amazon contact center, i don't feel like i am calling in hell like other customer care centers, i get all the answers to my queries in a very easy and polite manner, it is just because of mr. Jeff beroz, it shows how they lead their entire team and due to this i received such outstanding services from amazon end. I feel mr. Jeff wants to give services to their customers, like how some developed countries giving services to their customers, and that shows he is well educated.

Like some peoples in england dressed up very casually, our country also following the same thing, they can’t speak proper english, but they are speaking manglish which is not of any use. For an example if we are peeling of an onion till last, we did not get anything from there, some contact center providing us the same services, at last we did not get an thing from them but we loss many things like time, money etc. Apart from them i want to appreciate amazon and their entire team for such an outstanding service. I want responses like amazon from other customer care as well, i know where these changes has to come but i know there is no use of talking, they will be take it for granted.


Booking id czrj1567


Regards

A. B