[Resolved]  Oyo Rooms — uncertain with my booking for which I have paid already

I paid for my oyo. They sent message saying "due to unavoidable circumstances they will have to transfer/cancel my booking" i tried contacting them for reassurance as this happened one day before my booking. After calling me 4 times just to say my booking is not confirmed, when i finally called them to cancel my booking and return my money, they denied it directly saying if they have to cancel, they will cancel later but right now they can't help me. How can they leave a customer in uncertainty due to issues between the hotel and the company. Please help me with this. They are neither giving me my money back nor surity of booking confirmation.