[Resolved]  Oyo Rooms — Unethical deducted my money and now not refunding

Hi Team,

Due to your app technical glitch you made me to pay 3-4 times and after few minutes you created multiple bookings and deducted complete money. I canceled extra booking and you charged me almost full amount as cancelation fee.
Please do refund my amount of canceled bookings as this is your end technical glitch not mine fault.

Canceled booking ID 1-JWGT4538
Canceled booking ID 2-LBZR7187

BR//
Ravi
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2021
OYO Rooms Customer Care's response
Dear Guest,

We understand your concern regarding the multiple bookings and payment. Rest assured, we'll get this checked and connect with you soon.

Regards,
Team OYO
 
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