[Resolved]  Oyo Rooms — update in bookings

Address: New Delhi, Delhi, 110044
Website: www.oyorooms.com

I had booked a room in faridabad through oyo app and i opted for 1 room 2 guest but after my booking it was showing 1 room 1 guest. I then called customer care he said there will be additional charges for 337rupees i made that payment as well but stills it's showing the same as 1 room 1 guest. However customer care gave me a confirmation that they will update my booking as 2 guest 1 room. But it has not been updated yet. So i request you to please update it. And send me an email for confirmation of 2 guest.
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Feb 5, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
 
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