[Resolved] Oyo Rooms — very bad service from oyo flagship 131 puri beach regarding

jyotirmayee rautaray

from Banposh, Odisha

Jun 16, 2018

Address: 751003

Website: Google

Sir/ madam, we were given room no 209 and 210 in oyo flagship puri beach on 14.62018 and our exit date was 15.6.2018. There ac was not working properly infact in room no 210 ac was in damaged condition. Cleanliness was not at all maintained. Windows were not being properly closed. After giving complain their people could only close those windows and that is forcefully. Bad smell was coming from bathroom. Its their duty to give water bottle to every room but here we had to call them so many times and they gave us a single water bottle which is not new. Can u take any action and refund my money. Because it was totally waste. I am not at all satisfied

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Jul 18, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Jun 16, 2018

Updated by jyotirmayee rautaray These are some pictures of that AC room.

Verified Support

Jun 17, 2018

OYO Rooms Customer Care's response Please accept our apologies for this, Jyotirmayee. Kindly share your booking ID/contact no. and we’ll look into the matter for you.