[Resolved] Oyo Rooms — very unprofessional oyo ppl. trouble us very badly

tasmin_ahmed

from Jasidih, Jharkhand

Dec 12, 2018

Address: New Delhi, Delhi, 110021

Website: Oyo

After conform my booking frm oyo. When we reached hotel they denied my booking. When i call fr help oyo customer care didn't help me they put my call on hold every time i call.. After travel whole day again i reached for new hotel.. Pathetic frm oyo ppl. They didn't help me otherwise they didn't pick my call. Trouble me so much. I huv to travel 7 km to fine out new hotel n pay more.. If they can't resolve my problem my they create a helpline no with no use.

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Jan 14, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO