[Resolved] Oyo Rooms — without any information or intimation suddenly changed my booked hotel.

[Resolved] Oyo Rooms — without any information or intimation suddenly changed my booked hotel.

R Roshan65 from Pune, Maharashtra Jan 23, 2019

I booked oyo15774 rooms from 26 to 29 for three couples but suddenly oyo changed my booked hotel without any instructions & intimation and giving us low rating low category hotel & also changed location. Really it is very frustrating process of oyo. No one supporting us from oyo for this issue. Booking id - fgav9751 Regards, Paras [protected] Was this information helpful? No (0) Yes (0)
Feb 25, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 23, 2019 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard. Regards Team OYO Verified Support Jan 25, 2019 OYO Rooms Customer Care's response We at OYO are all ears for your concern and we really apologize for the trouble caused. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance
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