| Address: 201017 | | Website: www.oyorooms.com |
Respected sir, I booked a 2 rooms in Hotel Ranthambhore Resort in Ranthambhore, Rajasthan using OYO, usind ID [protected]@gmail.com Phone no. [protected] on[protected] . The hotel was confirmed and the payment of rs. 2357/- was done through paytm. I reached there at 7 P.M. there and the manager in the hotel refused to give us room, while the prepaid payment of Rs. 2357 was already done to OYO. After heavy discussion of 1.30 hours you shifted me to another Hotel Saif. Our hotel Saif also refused to give room. After discussion with hotel manager and OYO helpline for 1 and half hours no solution was provided from these people. We 7 people including 3 females and 2 Infants were roaming here and there in the search of the hotel at 10:30 PM . All the shops, food corners were closed in the city till then, and we were literally starving. The unknown city...unknown people ...the the mental harassment from this worst company OYO made me frustrated. Due to all this our female companion and an infant fell sick. No doctor was available nearby so went to a hospital 5 Km away from our location. Meanwhile in this unknown city my friend's wallet dropped anywhere while rushing for the hospital, which had 2 ATM cards and Rs. 10000 cash. We were out of cash and no nearby ATM was working. I booked a hotel for triple the cost which I could bear being a middle class man. I can not afford all this. When I cancelled the booking, only Rs. 1547 refunded from the worst company in the world OYO. Your sincerely, Archit Rastogi [protected] Was this information helpful? | 
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