[Resolved]  Oyo Rooms — wrong info is shown while booking a hotel room

Address: Jaipur, Rajasthan

PNR [protected]
Check in 25.11.2019

OYO 10228 hotel Chandramauli
D 121-122, Gopalbari, near Jaipur railway Station

Horrifying experience. This hotel is shown as having AC rooms whereas this hotel does not have any AC installed. There is no elevator.
Hotel made me and another couple wait for 45 minutes before giving the NON AC room. meanwhile Hotel owner was negotiating with OYO for increase in fair.This is a OYO hotel however they refused to take any responsibility for the booking. Customer care people straightaway told that you have this booking through MakeMyTrip so contact them for resolution. They have solved the issue although it took 4.5 hours for them to resolve.
I want to ask OYO is this type of Fraud, persons with lack of facilities and etiquettes are passed wihout any check? What action are you going to take? Is this hotel going to be removed from OYO list?
One of customer care person promised that complaint status will be sent to my mail id Ravibhushan.[protected]@tuv-sud.in however I have not received any mail.