[Resolved]  Oyo Rooms — yellow villa, anjuna, goa

Dear arun rana,
Pl send e mail like following to manager of the property of goa where we stayed.
“ dear sir,
We have booked your goa’s property, situated near south anjuna beach for two days i. E. For 4 th and 5th february 2019.
Accordingly we reached there at about 2.30pm on 4th feb. 2019. Even after reaching there we were able to enter in the property after 3.30pm
We found that as if we are cheated due to following facts.
(1) at the time of booking we were not informed that it is “self service“accommodation.
(2) it was not clean, full of rubbishy (See the picture)
(3) the third class uneven crockery was also not clean, and were smelling dirty, your caption knows it. (See the picture)
(4) one bedroom with sliding partition was not given the wardrobe, blanket. Was given cotton cover of blanket to use as blanket. (See the picture)
(5) television was out of order, even after the repairing attempt by your caption.
(6) nobody has come to clean the premises on first day.
(7) ammenities like soap, shampoo, phenyl etc were not provided.
(8) towels provided only once during entire stay.
We all are senior & super senior citizens, we had selected your property for rest & recuperation.
We feel like we were harressed & cheated.
It is nothing but breach of contract.
It is the feeling of we all that we should go to consumer forum for what we have suffered during our stay, if we do not get satissfactory reply from you in reasonable time.”