[Resolved] Oyo Rooms — your service and unhygienic

Shekharkarishma

from Badlapur, Maharashtra

Jan 11, 2019

Address: South Goa, Goa, 403601

Website: www.oyorooms.com

Whn we already rchd in oyo apartment the induction ws nt thr and tv oso ws nt thr in room and evn grejer oso nt wrkng... On top wn ve shrd aur prblem to oyo captain raju abt aur prblm v wr facng he sys too go another prprty. Vn v wsted aur tym thr to srch d apartment. Wt d hell is going on i[censored] ppl cnt provide facility to the customer dn u hv to close it off... Aftr a long tym he provides d othr room fr tht v waitd fr half an hour fr clng d room. And vn entrd in d room d waterpurified ws soo dirty inside... It was greenish insaid hw cn be soo e-responsible.

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Feb 14, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

OYO Rooms Customer Care's response Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
Team OYO