[Resolved]  OYO — Scamming

On 7th of Feb I booked a room on Oyo around 12 AM. We reached the place, the map direction was incorrect. I had called the property manager and the reception more than 3 times, yet there was no response. I tried calling Oyo thrice as well but they hung up on me thrice before even it could connect. somehow I received a call from the receptionist and then he gave me our room, which was dirty as hell. Room wasn't cleaned, there was no water. I was tired I just slept, next day I called Oyo they told me they can't refund because I should have called when I was at their property. I told them I couldn't connect you how I'm I supposed to contact they had no answers for that and hung up.
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Aug 6, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
 
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Hi Maurya, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better. ~Bella

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