[Resolved] OYO — service issue regarding room booking

NHM CIVIL

from Lucknow, Uttar Pradesh

Apr 2, 2019

Address: Indira Nagar, Lucknow, Uttar Pradesh, 226016

I am trying to book about 10-12 rooms through oyo. The same being a bulk booking i contacted the customer care 06 (Six) tines. On inquiring upon the details about the facilities & rooms etc. The customer care executive assured me to revert back. But i am sorry to report that after so many repeated calls none of your executives turned up.
So please provide the exact procedure for the same as this is not expected from such a reputed firm.
This being my last attempt to contact you, i hope the things work out in a positive direction.
Regards,
U p rai
[protected]

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May 7, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2019

OYO Rooms Customer Care's response Hello Guest,

We really apologise for this experience here. Our team had noted this concern and will connect with you for extending the help.

Regards,
Team OYO.