| Website: www.oyorooms.com |
Confirmed - oyo 8751 hotel shoba inn, booking no. Lspq3148
Oyo site is unreliable, hotel properties whom they represent are not in proper connection with them. I booked and paid online, also i had booking confirmation email. I hadn't reach midnight so at afternoon i called the hotel and tried to inform them. Hotel reception said my booking not confirmed whereas from oyo i had confirm booking email. I called oyo 3 times even had email communication, they assured me booking is confirm and i will get my room. At midnight when i reached the hotel, they didn't honored my booking saying they are not accepting any oyo booking. Rather solving case and providing nearby property oyo offered miles away garbage hotel or refund. Offcourse at midnight i could not go so far as well as other than refund no option. I had to take 4 times higher value property to to late hour check in at same location. Again repeating the hotel which was booked had room but didn't want to accept oyo booking. There were 3-4 more cases struggling at same hotel via oyo like me. Oyo customer care were just wasting time and had nothing other than refund. Even i alerted dumb customer care at afternoon but nothing they did
Please avoid oyo at all cost because refund is no solution specially when you have meeting planned and whole night spoiled and moreover to it paying multiple times of booking amount.
Painful experience and suggest everyone to avoid it at all cost Was this information helpful? | 
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