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Hi, this is certainly not the experience we want you to have with us. Please share your booking details via direct message to get it checked and assist you further. ~Team OYO
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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73%
Complaints
6595
Pending
1003
Resolved
4544