| Address: OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, India, Pin Code – 122001. |
| Website: oyorooms.com |
BOOKING Ref : GRZB8159
Advance Paid : ₹2053/- for 2 nights
Date: :10th to 12 January 2022
Booking date : 9th January 3022
Hotel name : OYO HOTEL 79193 NOVELL INN CHAKAN PUNE
It is ur fault that u didnot remove the closed hotel from ur hotel list in App & website. Neither u warned to me about my booking.
The booked Hotel OYO Flagship 79193 novell inn . Was closed & shut down.
It was just 6km from Bajaj Auto Ltd, Manufacturing facility at Chakan in Pune. My destination, a 10 minutes travel. Where I had to reach by 9.00AM
U CHEATED ME WITH BOOKING OF NONEXISTENT HOTEL, RESULTING
First i had to stay in :
(1) FIRST AT 7:30 AM Checked in Hotel Bluebird ( Chakan, Pune) paid ₹800 for 6 hours it was hopelessly bad hotel Than :
(2) At 3.30pm 10th January I shifted to HOTEL SAVERA at Chakan, Pune. Opposite Ur so called oyo hotel Novell inn at chakan Pune PAID ₹2400/-- .
My Total expenses incurred :
1. OYO 79193 HOTEL NOVELL IN ADVANCE PAID ₹2053/_
2. HOTEL BLUE BIRD ₹ 800/_
3. HOTEL SAVERA ₹2400/_
Total Expenses ₹2053+₹800+₹2400 = ₹5253/_.
U oyo have caused me a big loss of ₹5253/_.
I request u to refund me ₹5253.
Plz find the attachment.
I expect OYO 2b a professional & honest, trustworthy company.
Thankyou
Parag Menaria
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