[Resolved] Oyorooms — Extra amount deducted

Hardik dhawan

from Noida, Uttar Pradesh

May 24, 2017

Address: Faridabad, Haryana, 121008

Website: Www.oyorooms.com

Hi support,

On 8th april I booked a room for 2 person which was costing Rs1854 after booking i saw it was deducted Rs3708 which is exactly the double.After that I made a complaint on my bank next day then after 3 to 4 weeks from there i got to know that the amount is credited on your side.I am roaming since month for my amount. Please check & refund it.
I am not earning I need it.

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Jun 27, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 26, 2017

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Kindly share your contact details with us. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.