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Panind Complaints & Reviews

panind.com

1.6

Updated: Jun 13, 2023

Complaints 1299

Resolved

374

Unresolved

925

So far, so good. Panind is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panind will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: #26 ANDRAMUNIYAPPA LAYOUT, CHELKERE,, KALYANANAGAR POST, 560043

Dear all,
Those who have not resolved your issues i request you all to daily raise at least one complaint here so that they can take action here after and so many innocents like me should not waste their money and time.

If you dont cancel my application within 2 days
Then i will surely post these complaints and website links and all reviews to all of my whatsapp group and other social medias and i have planned to give it to news channel also

I once again request you all to help me and other innocent people.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 23, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: #26 ANDRAMUNIYAPPA LAYOUT, CHELKERE,, KALYANANAGAR POST, 560043

Dear sir/madam,

I thought only me got the issues but after reading many complaints from others it is very much sure that there is really some kind of serious problem with painind.com so please resolve people issues as early as possible.

If your company really exists then please cancel my pancard application within 2 days and refund my amount or else it is considered to be fake.
My order id la-[protected]n.

Please dont waste our valuable time.

Panind customer support has been notified about the posted complaint.

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Address: D. No 670/11, Rajeshwari Nagar, Coimbatore, Tamil Nadu, 641105

Dear sir/madam,

I had applied for a new pan card and via application no. Bl-[protected]n, i had mailed my updated aadhar card on 7th of august 2019, but till today it is showing "application is under processing. Documents under verification". Inspite of several mail reminders, i only get a reply saying that it will take 3 - 4 days. I urgently need the pan card as the same is required by my bank. Request you to please process on urgent basis.

Panind customer support has been notified about the posted complaint.

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D

Deepakheraliya

from Delhi, Delhi

Aug 19, 2019

I have no 10 class Mark sheet and adhar card or voter ID card k documents diye hai but fir bhi pan card nahi ban raha 1 month se jyada ho Gaya plzz give me a solution ki pan card ban jaye bss

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Please refer URL https://www.tin-nsdl.com/services/pan/pan-index.html for detailed procedure to apply for PAN Card. For further information please call us on 020-27218080 or email us at [email protected]

F

Faheem Mohammad

from Mumbai, Maharashtra

Aug 19, 2019

I had applied for name change in PAN card application, but not yet received after submitting required documents. My pan application number as above is [protected]CR.

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

P

praneeth chetla

from Mumbai, Maharashtra

Aug 19, 2019

As in case of online the application of pan card charges Rs 110 but panind have charged Rs 499. So i need immediate action on it.While transaction i do not know the fees structure. So i have paid Rs 499 to the panind. If the extra money was taken then immediately transfer extra money. If possible make as soon as possible.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 22, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: NO.49,SENGADU VILLAGE, Kanchipuram, Tamil Nadu, 602105

Dear Sir / Madam

I have lost my pan card six months back and applied for the same in lost pan card section in panind website. But, as i dont have some of the documents which need to be sent as part of process, i want to cancel the order. Please refund the money (499) as soon as possible. I hope you understand my situation and refund it.

OrderID is PA-[protected]LO

G.Pavithrakumari
Kwang Sung Brake India Pvt Ltd
[protected]

+2 photos

Panind customer support has been notified about the posted complaint.

Aug 19, 2019

Updated by pavithra1990 Please refund the amount of rs.499 which that i last transacted for applying new pancard, now i dont have enough datas to proceed the hard copy of details. So please refund the amount, and please cancel the application for pan. I tried many time to contact the office through mails and calls but there is no responds from anyone for long time.

Aug 19, 2019

Updated by pavithra1990 I hope you understand my situation and refund it.

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Address: H/NO.119A/1,KRISHNA NAGAR,, GALI-6,SAFDARJUNG ENCLAVE, 110029

Website: www.panind.com

I applied for a new pan card from www.panind.com.I have received an email from www.panind.com saying that my payment of Rs.499 was incomplete, which was already deducted from my account.I dont know what should be done next.Please look into the matter immediately.Pan card urgent required for work purposes.Here is the email that i receieved from www.panind.com :
Dear MANIKHO,
We noticed that your transaction through our payment gateway may not have completed. Please find a copy of your transaction details included below:
Merchant: www.panind.com
Transaction ID: MA-[protected]N
Amount: 499.00
Date:[protected]:38:04

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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V

Vishwanath Raju

Aug 18, 2019

This is fraud company cheating many people i am one of them. My money dedicated not giving back. AS per new consumer rights we should file a case in court.

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

V

Vikas Dhokare

from Noida, Uttar Pradesh

Aug 19, 2019

SU-[protected]N order no
We dont received any reply from panind.
I replied on [protected]@panind.com but no reply automated reply received.
But no reply about process of refund .

Kindly do the needful..to get refund

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

A

anirudha886

from Jaipur, Rajasthan

Aug 19, 2019

Dear sir
You have asked for ₹100 payment for pan card application but you have charged us ₹499
I would like to cancel my request(ID AN[protected]CR) and want my money back.

Kindly do the needful at the earliest.
I need to get refund and cancel the order.
Regards
Aniruddha

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

R

Rajnarayanan Nr

from Ernakulam, Kerala

Aug 19, 2019

I am Alex TL applied for Pan card for missing pan card order no:AL-[protected]LO need status of application

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 3, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 16, sudder street, Kolkata, West Bengal, 700016

Fraud company they are running some kind forge business in the name of providing service. It was my biggest mistake making an application here. Helpline is not working neither do they response over email. Also they are charging 5 times the amount required in advance.
My application id - ni-[protected]pn. Date applied -31/07/2019

From past 14 days no response for the application.

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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V

Vishwanath Raju

Aug 18, 2019

This is fraud company cheating many people i am one of them. My money dedicated not giving back. AS per new consumer rights we should file a case in court. I am planning to hire a layer to file a case on panind fraud activities by fooling wrong web sites details.

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

G

Gulshan rashid

from Hyderabad, Telangana

Aug 19, 2019

I have sent all the documents along with the form but not able to get any updates regarding the process.. this site is fake I think because nobody picks the call and no email is sent to the email is that is given.it was very urgent and it’s more than a month that I submitted all the documents.

pan card application submitted but no response - Comment #3513892 - Image #0

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

S

Sanjay Sharma Agnihotri

from Delhi, Delhi

Aug 19, 2019

I’m pay 499 rupees for re issue my Pan card and application submit successfully and payment also done from my account but after transaction message soon access denied so what is this issue so pls refund my money or issue pan card

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 20, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: New Delhi, Delhi

I applied for my pan card in the month of may and i haven't received it yet. Plus y'all have charged 300 more for the pan card. So i request you to please give me my pan card or refund the money i paid. And you customer care is totally useless. No phones are entertained plus your email service is useless too. So i request you to give the pan card or else i'm gonna file a case against you in consumer court.
Order no: af-[protected]n.

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Address: Khammam, Andhra Pradesh, 507003

I have applied for newcard and i posted it to the address which is given while applying for the pancard and bi received a mail stating that we have received your pancard application and we are verifying your proofs and if there is any problem they told that they will contact me through my mail but it's been almost a week and i haven't received any details what should i think about this that my pancard application has been cancelled or it's in further process and they even told that if there is no problem we will further raise the ticket and will let me know to my mail id and i did not hear any information for that also.
Kindly look into this make resolve the issue as soon as possible.

Thank you.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 20, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: #26 ANDRAMUNIYAPPA LAYOUT, CHELKERE,, KALYANANAGAR POST, 560043

Website: panind.com

I have applied for new pan card in panind.com but only auto generated mails only i am receiving and my pan card status is on hold. I tried so many days to customer service one day i got the line and they told they will send the pan card but i have not recieved my pan card so is this panind.com is a company really exists or it is a fake one please let us know so that i can apply for pan card from other companies.

Panind customer support has been notified about the posted complaint.

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Address: The Manager PANIND Services Unit No 5, Site 4, Vikaspuri, New Delhi-110018 India, New Delhi, Delhi, 110085

I have applied for a pan card vide application confirmation order no. Ga-[protected]n online and submitted all the desired forms, documents, photos, etc through speed post to the concerned company. But after passing more then a month, till date no action/ information have been given to me. Till date no pin card is issued to me. You are requested to look in to the matter and expedite the same, at the earliest.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 21, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Aurangabad, Maharashtra

You have asked for ₹100 payment for pan card application but you have charged us ₹499 which was not at all legit.

I would like to cancel my request and want my money back.

Kindly do the needful at the earliest.
I need to get refund and cancel the order. How can i contact them faster and let them know about it and i need refund amount 499...
Pan application confirmation. Order id : ad-[protected]n

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 14, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: C-204 NPSC society plot number - 5 sector - 2, New Delhi, Delhi, 110075

Website: www.panind.com

Sir,
I have applied for new pan card on 1/08/2019 and done the payment with order id - vi-[protected]n and payment transaction id - 7fs[protected]c. I have sent a copy of the form along with supporting documents.
Sir, please tell when i will get my pan card and i also request you to kindly tell my acknowledgement number so as to enable me to track the card.
I applied for the new pan card throth the website https://www.panind.com

Regards,
Vishrut sharma
[protected]

Panind customer support has been notified about the posted complaint.

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K

Kukku Soni

from Agra, Uttar Pradesh

Aug 12, 2019

Dear team I have send already pancard correction name in pancard, I have pay already rupees 499/-, My email id. [protected]@gmail.com, My contact number is [protected], . Payment id number is [protected]. Please help me. PANCARD NAME IS MOHAN SINGH

Kukku Soni's reply, Aug 6, 2019

Please help me

NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 14, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: The Manager PANIND Services Unit No 5, Site 4, Vikaspuri, New Delhi-110018 India, New Delhi, Delhi, 110018

Actually i want to correction in my pan card so i choose panind for these service
After paid 500 bucks they inform me to send courier document i did sent but after several days of wait i couldn’t be able to find status event i did try to call there customer care number they said we will update, even i did sent several mails to them but they were fail to reply.
Please do some needful action against them.

+1 photos

Aug 8, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 14, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Visakhapatnam, Andhra Pradesh, 530027

I had applied for change of name in pan card through panind site, they charged me 499rs where as ideally it should be just 110rs. I wonder why they are charging privately for a govt work. Its just nt me anyone searching in the net for change of pancard, unfortunately its the first result to be shown, please take some action against it so that no more people are being cheated, afterall we all know the value of money, don't we?

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 14, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Mumbai City, Maharashtra, 400022

My application for pan card is on hold request you to please update me on same my order id is ha-[protected]cr.
I mrs. Harshali paul dadan had submitted my pan application to you and also sent you a document of pan application attested by a gazetted officer. After which i have not received any intimation regarding whether you have received my application or the process of same.

Request you to please let me know the status of my application

Panind customer support has been notified about the posted complaint.

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A

Anan E

from Chennai, Tamil Nadu

Aug 12, 2019

I have paid 499rs for lost PAN card application, they have no intention of providing service even after providing all the documents, including the PAN copy, they don't even refund the money completely, they say only 20%will be refunded, pucca fraud company, take action and help get my refund.order id-AN-[protected]LO

M

Mitali Lokhande

from Delhi, Delhi

Aug 13, 2019

Even though mailing many times i only recieve the same mail again and again. I asked thrice about my status of pan card and there was no accurate reply to any of my mails. I have paid 500 rs nd its no joke. Whenever i call no one recieves it or evn call back!! I shouldnt have applied from here. Please help.

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Address: Jaipur, Rajasthan

You have asked for ₹100 payment for pan card application but you have charged us ₹499 which was not at all legit.
I would like to cancel my request and want my money back.
Kindly do the needful at the earliest.
Order id- [protected]N
I've tried calling you since morning, dropped emails.You have poor customer care services, no response for mail, no phone calls attended.
Your policy's says tht you don't entertain complaints after 3 days of order, but you don't even respond to your customer's complaints within 3 days.

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I paid the amount for new pan card number and now i want to cancel the order and get refund, i tried to contact them but not getting them online. Poor customer support and they said refund of payment with in 3 days will be entertained and i tried to contact them after 1 day and still not getting them online. The charge for applying pan card is also high. I need to get refund and cancel the order. How can i contact them faster and let them know about it and i need refund amount 499

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Address: Chennai, Tamil Nadu, 600028

My name is vishal vasantha kumar, i applied for the pancard through your website on may 6th 2019, i've sent all the documents required through speed post and mail. But i haven't received my pan card yet even after three months from applying. Will you process my application as soon as possible. If not refund the amount i paid. I also tried calling your customer care but there is no proper response. Even after this if there is no proper response i will have to take legal action against your company. Do the needful at the earliest.

Thanking you

Panind customer support has been notified about the posted complaint.

Aug 08, 2019

Updated by Vishal Vasantha Kumar Panind is asking me to submit the expansion of my initials, which I have submitted already two times. And when they asked me to reply with the same details again today, I replied with the same along with a scanned copy of my initials expansion proof. But now their saying that mail can't be sent to their address. Whose fault is this. Why are you people wantedly blocking my mails. I've sent my proofs so resolve this issue soon.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 14, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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I paid the amount for new pan card number and now i want to cancel the order and get refund, i tried to contact them but not getting them online. Poor customer support and they said refund of payment with in 3 days will be entertained and i tried to contact them after 1 day and still not getting them online. The charge for applying pan card is also high. I need to get refund and cancel the order. How can i contact them faster and let them know about it and i need refund

+2 photos

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 14, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 700099

Dear sir/ madam,
I have got an email acknowledgement from your end that you have received my documents hard copy on 27 th of july. Since i am in touch with you over the phone. Every day they're saying that my application all okay with next 2 to 3 days i will get my coupon number through my registered email address.
Today it's 8th of august.
Sir please look into it. It's urgent for me.
Thanks & regards,
Rajkumari lakshmi devi
Mukundapur
Kolkata-700099
West bengal

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