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Pantaloons Fashion & Retail Complaints & Reviews

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Updated: May 27, 2024
Complaints 841
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385
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Pantaloons Fashion & Retail reviews & complaints page 32

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U
User2893
Jul 15, 2016
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Accused of shoplifting

Address: 248001
Website: Pantaloons

Yesterday i went to a pantaloons merchendise in nearby mall. While exiting the mall the alarm buzzed off and i was cornered and asked to stay there for checking. I was accused of leaving the item in the changing room thereafter where i had forgotten my wallet. And had gone to take so. Later i was asked to leave the shop without apology from your staff. I dont know why your alarm went off on me and they asked me to stop. If i was the culprit...
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Rashmi Moharir
from Thiruvananthapuram, Kerala
Jul 13, 2016
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Alteration not done properly

Address: 411001
Website: pantaloons

Xs size was not available for a kurti of rangmunch. So they told me please buy s size and u 'll get it altered as and how you want it.
But even after explaining the tailor thrice he didn't do it well and simply denied that this cannot be done.

His name is alam, tailor at pantaloons sgs mall store, pune. Such type of misbehavior and unprofessional conduct is not tolerated.
I want to get it exchanged now....
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Shweta Pathak@1234
from Noida, Uttar Pradesh
Jun 20, 2016
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Negative attitude of your employee

Address: Ghaziabad, Uttar Pradesh

Dear Pantaloon Team,

This is to inform you that I visited at your showroom, located in World Square Mall Ghaziabad, but the service of your employees over there, is very poor. We wished to purchase four kurtas under offer “ 2 Kurtas in Rs. 1099/-“ but after selected and trial when we asked to get the same billed than the billing guy told that this offer is not reflecting in our software. Moreover he treated us with negative...
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Anuya04
from Mumbai, Maharashtra
Jun 14, 2016
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Misleading price display board

Address: Thane, Maharashtra, 401107

To Sir/Madam
I visited your Borivali Pantaloon Store on 12'June'2016 Sunday.I selected a T-Shirt from store, on the shell the price was displayed as Rs.299 but I was charged Rs.399 which I think is misleading the consumer.The company should mention true price on the shell, not charge the hidden price on the product.Please do the necessary changes.Waiting for positive response....
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S
skp15
from Hyderabad, Telangana
Jun 9, 2016
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Vat being charged on the discounted products

Address: Hyderabad, Andhra Pradesh, 502032

Today I have purchased a shirt from Brand Factory, Lingampalli Branch, Hyderabad. I was charged a VAT amount of 52.07. Why has this been charged, when you have given the price and discounts openly. When you have displayed all the price tags and discounts, where have you given the information about the VAT. With out this information why is the brand factory cheating the customers....
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S
saritay
Jun 4, 2016
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Regarding the return of purchased item

Address: Nagpur, Maharashtra, 403001
Website: pantaloons

Hi

I bought one kurta of globaldesi for someone from pantaloons outlet in Nagpur.
But due to some size issue and I wanted to exchange it but there is no Pantaloon outlet in Goa...I have already been to globaldesi store but they are saying they can not exchange it because I have purchased it from pantaloons and I can get it exchanged only from pantaloons?


Can you suggest me any way out for this?br...
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dasck27
from Kolkata, West Bengal
Jun 3, 2016
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Points get redeemed on unsuccessful transaction

Address: Cuttack, Odisha, 753002

On 4th may 2016, I tried to purchase a item from Pantaloon store and I used my payback card ([protected]) to redeem my points for payment. But as per their server problem my transaction was unsuccessful but my points got redeemed worth 2416 points which is equals to Rs 604.
They told me that they can do nothing with it, what ever problem have occurred you have to contact payback customer care.
So, I complaint about it...
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Bhagat Rajeshh
from Pune, Maharashtra
Jun 1, 2016
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1 of 1 regarding credit note inr 2399.00 (pantaloons — phoenix market city - pune)

Hi !

Following are the details of the Credit Note :

Sales Transaction No : 00637347
Return Transaction No : 00967210

Bar Code/CN# 14634535

Amount INR : 2399.00

Cashier Name : Prakash Bhilare

Place : Pantaloon Division
Phoenix Market City Mall

Date : 13/03/2016


Issue : Pantaloons is closed presently...
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Garima singh 1517
from Kolkata, West Bengal
May 8, 2016
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Formal trouser

Address: Kolkata, West Bengal, 700045

Returned me thrice when I wanted an urgent alteration I was about to catch my flight today evening after 2 hrs when I went to south city pantaloons but they denied to alter. I am a very frequent customer of pantaloons but then if this is the service they offer I don't think from the next time I would even suggest pantaloons to anybody. And the people in the outlet even the store manager they don't have the manner to talk...
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R
Rishi R. Shah
from Mumbai, Maharashtra
May 7, 2016
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Unprofessional customer service

Address: Mumbai City, Maharashtra, 022

We've been a regular customer of Pantaloons. The staff at Pantaloons stores has never been welcoming and warm like the other brands right since the start. But they never made it obvious, like the did this Wednesday afternoon. We visited the High Street Phoenix Pantaloons store earlier this afternoon. Since quite a few visits in the past, we've not been satisfied with the attitude of the staff, specially in the Men's section on the 2nd level....
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Lt Col Abdul Hamid
from Delhi, Delhi
Apr 14, 2016
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Defective lp shirt

Address: Pune, Maharashtra, 411014

Hi
I bought few shirts and a pant from your phoenix store pune on 11th april (Bill attached).
When i came to delhi to wear lp shirt for my friend's wedding i saw it was defective.
As i was getting ready for the ceremony i had already cut the tag.
Though i have the tag but it is not attached.As the product is defective i want it to be replaced.
As i am in delhi i cannot go to pune for one shirt, but cannot...
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captain9805
from Sultanpur, Uttarakhand
Apr 14, 2016
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Pos related (sbi account got debited twice for same amount)

Address: Ranchi, Jharkhand, 834001
Website: pantaloons

Hello,
I did shopping from pantaloons, hinoo, ranchi on 6th april 2016 at 1:07pm and paid through my SBI debit card, the billed amount was 898 INR, which got debited from my account then and there, later that same evening around 9:30pm I received another sms on my number about deduction of 898 INR again, next morning I double checked with my bank and they told merchant only can credit that amount back and the merchant is ignoring...
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KVERMADINESH
from Delhi, Delhi
Feb 25, 2016
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Cheating happen with me at your stores

Address: 110092

I am writing this mail due to billing issue and cheated Rs.- 504 from me by your billing staff.

1- I have made a purchase on 20-jan-2016 and paid through credit note.
2- Your billing staff not given separate credit note and told me that you have to present this bill, in this bill already mentioned.
3- when I have gone to purchase new item on 18-Feb-2016 then your staff told me that this not valid you have to...
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S
Shaikh Amaan
Feb 23, 2016
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PF not received

Address: Mumbai Suburban, Maharashtra
Website: pantaloons

Pf not received
Name : Aman khaja shaikh
Dob : 12/05/1994
Emp code : 137763
Company name : pantaloons retail
Pf no : KDMAL[protected]
UAN no :[protected]
I am working in pantaloons retail india i fill pf withdrawal from on 7 augest but still pf not credit please help me .
For my pf amount.
Mob : [protected]
Email : aman.[protected]@gmail.com...
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Address: Kolkata, West Bengal, 700019

I had purchased a Sunglasses ( 11548 PL C1) of Sprint on 18th April 2015 amounting approx 2500 INR from Pantaloons, Gariahat, Kolkata with 1 year of Warranty. I traveled to Spain and at the airport one of the temple of newly purchased Sunglasses was broken due to a mild touch of the curtain at the x-ray scanning chamber.

Recently in February 2016 (within warranty Period), I requested Sprint executive at the pantaloons, Gariahat,...
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Nazrana Alam
from Kolkata, West Bengal
Feb 18, 2016
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Inc.5 shoes

Address: Kolkata, West Bengal, 700016

I purchased 1 pair of Inc.5 shoes on 17/12/15 from Kolkata Camac street pantaloons. but after wearing 2 weeks the stitch of one shoe became torn. I went to the store for repair on 07/01/16. They took the shoes and told me to come after 1 month and told me that as it will go to Mumbai for repairing, it will take such long time. I went on 15/02/16 for the shoes. Firstly they could not find it, and made me wait for more than 45 mins. After that...
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Verma VK
from Kolkata, West Bengal
Feb 13, 2016
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Colour of bare denim jeans getting fade with two normal wash

Address: Kolkata, West Bengal, 700064
Website: www.facebook.com

Sir
I have purchased bare denim Jeans on 24/12/2015 with receipt No-0009295 from Cashier Name Dibakar Das along with other items above Rs.10000/- .Usually, I use to visit Pantaloons at Kakulgachi which is nearest to salt lake. The Jeans I purchased this time is fading with normal wash. The colour of Jeans is black which is turning to white. My Pantaloons card No-[protected]. I request to change my denim jeans. my no is [protected]...
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pank.dhnd
from Pune, Maharashtra
Feb 5, 2016
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Sodexo gift passes not accepted

Address: 411013

Yesterday I happened to visit Pantaloons outlet in Seasons Mall, Magarpatta city, Hadapsar Pune. My office gifted me the Sodexo gift passes and I thought of spending them on some fashion. But after visiting Pantaloons I was told that the Sodexo gift passes are not accepted because some sale offer was on. I was told to visit the Pantaloons outlet after 8 days to avail the coupons.

Now I ask you Pantaloons, do you have any terms...
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Pooja Linga
Jan 27, 2016
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Cosmetics not seal packed and reacted

Address: Kolkata, West Bengal, 700016
Website: Pantaloons

Today (27, Jan) I purchased a L'Oréal eye liner. The eye liner was not seal packed. When I brought it home I noticed a burning sensation in my eyes. This was due to the tester which the sales person had applied on my eye. My mother also faced the same problem in her eyes. The other cosmetics I purchased was good and sealed....
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Ajaisomvanshi
from Raebareli, Uttar Pradesh
Jan 27, 2016
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Excess amount has been charged & denied for settlement.

Address: 211002

I purchased two shirts and two pants from pantaloon showroom at Allahabad on 26th Jan, 2016 on offer Buy 1 Get 1 through my 7 star Green card No: [protected] vide retail invoice No: 7857575 dated:26/01/2016. As per the terms & conditions told by Salesman the amount for shirts and Pants will be charged as MRP of the higher one.However on billing counter the things happened in different manner i.e. the amounts of two pants was charged...
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