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Pantaloons Fashion & Retail Complaints & Reviews

www.pantaloons.com

2.3

Updated: May 27, 2024

Complaints 841

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385

Unresolved

456

Good! Pantaloons Fashion & Retail values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Pantaloons Fashion & Retail step up their efforts to fully resolve all complaints 👍

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Return for the product not being arranged and no refund regarding the order.

Partial order canceled and ask me to reorder again without refund

Refund complaint of product picked up a month ago

Regarding Refund Delay

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Refund complaint of product picked up a month ago

Pantaloons Fashion & Retail reviews & complaints page 33

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Address: New Delhi, Delhi, 110010

Sir,
I received a Text Message on my mobile phone on 22 January 2016 which stated that your company outlets would offer " Flat 50 - 70 % off on EVERY SINGLE GARMENT" in your outlets from 22 to 26 Jan 2016.

Based on this message I proceeded to the Ambience Mall at Vasant Kunj, New Delhi and purchased two garments from your retail outlet vide Bill No. MID : [protected] and TID : 06731959 dated 22 January 2016. br...

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Address: Ranchi, Jharkhand, 834001

Website: www.consumercomplaints.in

Where it is mentioned on bill that accessories can't be exchanged. Please show me. Because they can't change my sling bag. It is very bad....

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Address: 380009

I am member of Pantaloon having Member Card No [protected] I have purchased material of Rs 5000/- plus. I return material due to some defect in cloths, were Pantaloon Ahmedabad in exchange of material provide me with credit note of the same value. After the periods of 15days from the date of Credit Note, i was shocked to see that the print on the note was vanished. On reporting same to the Pantaloon Ahmedabad Store they were not...

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Address: Kolkata, West Bengal, 700033

While shopping in brand factory i was told shop before 15th nov 2015 for more than 5000 to get rs 50 per month...today when i asked card is not showing any points...they are saying there was no scheme of such 5000...scheme was shop for 10000 to get rs per month...there staff are misleading people...i need the points which they said ill get.....

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Address: Mumbai City, Maharashtra, 140013

Website: Pantaloon store, Lower Parel

My pantaloon payback no. is [protected]. My receipt no. is 0023799. I, Shruti Singh, bought the solovogo bellies on 23/07/15. The inner sole of the bellies came out one month back. The store at Lower Parel, Phonenix Mall denied to exchange/repair the footwear on the pretext that the store no more sells the same brand. I bought the bellies because I trust the brand name of Pantaloons. Kindly look into the matter....

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Address: Gurgaon, Haryana, 122004

First i would like to introduce myself, I am a new customer of you, And i purchased a new sweatshir(SF JEANS) on 13.11.2015 from your pantaloon showroom located at sahara mall M.G.Road gurgaon. But it`s quality is very poor sorry to say, but it loses, it`s stitching very badly.And after replacement on dated 14.12.2015, it loses it`s color . Same problem every time. Hence, I requested you to please took it back otherwise I have some other...

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Address: 411057

I brought sketcher shoes from brand factory - Hinjewadi-pune. gel from shoe sole is cumming out i just went to shop and asked about this. As per them there is no warranty on any brand factory product. The shoe price is around 4999 and i brought it in RS.3381 which is big amount for me. And now they are saying we cant do anything on this....

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Address: Lucknow, Uttar Pradesh, 0522

I have requested the store staff at lucknow in saharaganj innumerable time but all efforts have gone in vain, they are not redeeming my accumulated points and are neither helping us and informing us the exact process to get issued the duplicate card and redress our issue. Since almost past 2 years we are making purchases from the store of huge amounts but are denied of the benefits just due to the default of the company in either redressing...

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Address: Mumbai City, Maharashtra, 400092

Website: www.pantaloons.com

Dear team, I had shopped at pantaloons borivali for the very first time on september 21, 2015. I bought a rangmanch kurta and global desi leggings all worth for rs 1800/- .Yesterday just after the first wash the colour of the kurta and legging has faded in a very bad way. I cannot use the clothes again as it looks very bad. I need exchange for same as i have paid for branded products which are suppose to be good and not fade away in the...

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Address: 400602

Website: pantaloons, vivana

Dear Sir,

I have purchased 3 jeans worth Rs. 4000/- while wearing 1st jeans first time it lost its stiches on my way to the party. I had to come back to change and then when I been to the Vivana-pantaloons-Thane store the store manager was not ready to help in any ways.
I forcefully kept my jeans there to take appropriate decision as per your policy and procedures. Is it advisable to wear such jeans which has such...

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Address: Dakshina Kannada, Karnataka, 575002

I have made shopping in brand factory (A DIVISION OF FIFL) mak mall plot no 738/4A & 738/5A kankandy mangalore 575002. i have made a purchase of clothes the amount is MRP: 799 They have collected from me RS. 799 + 43.94. i raise the complaints they are telling this is the policy they are following up they told me to complaints any where Regards PRADEESH MANGALORE [protected] [protected]@gmail.com...

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Address: Kolkata, West Bengal, 700038

We visited south city mall yesterday. While giving us back our baggage at the security area at pantaloons, the security just dropped our packet to the floor instead of picking it up from the shelf and handing over to us. Our packet contained diyas which were broken. When we asked them how can they mishandle our baggage this way, they started pointing to the sign that said - do not store valuables. We told them these are not 'valuables',...

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Address: Kolkata, West Bengal, 700031

If you wanna shop at pantaloons make sure you buy only garments and NOTHING ELSE. Last day I bought a sun-glass from there. There are agents all over the floor who try to lure you to buy the stuff form there. No privacy at all they will follow you like a bunch of . The very next day after the purchase I went back to exchange the sunglass as it was not as good during daylight as it seemed to be at the store. They said that they dont exchange...

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Address: Mumbai City, Maharashtra, 400080

Website: PANTALOONS

Pantaloons at rmall mulund west, while purchasing shirt they came to us asking to buy any cloths any product of rs. 3000/- and they will give us rs.500/- off. As i was pleased and confirmed with them in case not fitting will exchange the product. I bought two shirts each costing rs.1599 and rs.1499 and got discount of rs. 500. I am a membership card holder of pantaloons and as this edgy fit indigo nation the pantaloons mulund west rmall shop...

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Address: 781001

I)Ref my Bill No:Till:03;Tr:70265 dt 08/10/2015 :Time21:20 hrs . Amt Rs.11, 552.33/=paid through debit card. ii)Privilege card No:B[protected], Falguni Dutta. iii)Cashier Name: Sourav Das. iv)I was the last customer at the cashier. An item which I didnot pick: No:[protected];SF Jeans T-shirt, price Rs.899.00/= was billed and charged and debited. Later, when I reached home and tallied the bill with the purchases, this willful damage...

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Address: Krishna, Andhra Pradesh

Hello Sir/Madam, I want a cheque book urgently. My account number is [protected]. Can u pls send it on the following address: 39-1-57 pantaloons fashion retail pvp mall near chanupatti petrol bunk moghalrajpuram Vijayawada -500010 Regards vemu sambasiva rao...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Pantaloons

I, Anuj Dwivedi bought a shoes of Lee Cooper from pantaloons in Great India Place Noida and complete address is- Plot No-A-2 Sec-38 A Noida pin-201301 on 13/09/2015 by 7:29 PM and that time they told that if you will have any problem with the product you can come and exchange it within 15 days. I used that shoes for 2 days but it was very uncomfortable even i cant walk for 5 min with that shoes. Today was my leave that is why i had gone to...

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Address: Lucknow, Uttar Pradesh

Website: trendin.comte

Sir, I have got the item but the courier boy which came at my house took Rs972 instead of Rs749. I was not at home and somebody else had received that courier and he did not saw the amount printed on the item and the courier boy said to give Rs972 and he gave the money to him.This comlain is against order no 600166...

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Address: Khordha, Odisha

I was going to your pantaloon shop at bhubaneswar for exchange of my father's shirts, which was purchased by my sister in Delhi pantaloon but my sister not provide us the bill of that purchase shirt.I went just at 1p.m to 2 p.m in between to your bhubaneswar pantaloon shop today.While I am going to exchange counter they told us to go to customer care.when we meet the lady in customer care of exchange of the same she told first provide the...

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Address: Bangalore, Karnataka

Hi I purchased pair of catwalk shoes on aug 15th afternoon at Indiranagar, Bangalore pantaloons store which are on sale. After going home when i observed that i got two different shades of chappals in my shoes pair, i approached store customer care, after one week they informed me that they donot have similar model and right now they are not even to give an exchange with other pair of shoes which i like. I want to know what is the point of...

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