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Passport Office Mumbai Complaints & Reviews

passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoMumbai/mumbaiRPO.html
1.4
Updated: Nov 14, 2024
Complaints 81
Resolved
23
Unresolved
58
So far, so good. Passport Office Mumbai is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Passport Office Mumbai will keep up the work and continue to help more customers with their concerns even better 🤝
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3
Passport still pending at SP office
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File pending at sp office
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Police clearance certificate Uttar lohar

Passport Office Mumbai reviews & complaints page 3

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G
Gloria Leo Dsouza
from Jamshedpur, Jharkhand
Apr 24, 2018
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pending with police

Address: 4000028

The online process for passport submission is very quick and easy. The passport gets stuck to the police verification. I visited dadar police station 2 times. Submitted all my documents. Verified with original documents. Clicked pic also. The police came to my residence - of course i was not there as i am working full day. My neighbors signed also. This is more than a month now and i have still not received any information. I have paid extra...
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B
Burhansam
from Veraval, Gujarat
Mar 15, 2018
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passport renewal

To sir/madam
Kindly help to speed up in issuing process of my two passports of my family members. Its been two mnths now after clearing police verification.
File num:bo[protected] aliasger
File num:bo[protected] arwa.
Pls help in clearing n issuing my passports as soon as possible.
My son aliasger passport police verification was cleared on 25thjan 2018 but still in process, still waiting no progress...
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S
Suresh Lokanathan Iyer
from Chandigarh, Chandigarh
Feb 21, 2018
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passport not received

Address: 400078

Dear sir

My file no. Bo[protected] has been sent from bhandup police station to your office on 9th feb, 2018. However your office had not still forwarded the file back to passport office due to which the issue of my passport is getting delayed. Please look in to this issue & give the required clearance asap.

Regards,
Suresh lokanathan
Lokanathan. [protected]@mahindra.com...
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A
aadi gothi
from Mumbai, Maharashtra
Feb 19, 2018
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i need my passport number because i have misplaced it somewhere

Address: 400068

Please help me getting my passport number so i can help out myself too get through my passport
As i need too plan sum abroad trips
And i am pleased i[censored] help me out by my ways of getting passport back too me so that i can make a gentle trip too other countries residing india
I need your co - operations carefully and your assistance please help me...
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B
Burhansam
from Veraval, Gujarat
Feb 5, 2018
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delay in renewal of passport

Dear sir/madam, my file nos are bo[protected], bo[protected], bo[protected], bo[protected].. I have applied for reissue of four passport of my family, police verification cleared on 25jan 2018, but still not recvd infact status shows tht "police report not yet finalized by sp office.. Its been 11 days.. Pls help us to get our passports at the earliest.. We have submitted all the required documents n also verified n cleared by police...
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D
dtbsthh
from Raia, Goa
Dec 29, 2017
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regarding passport

Address: Mumbai City, Maharashtra, 400051

I have applied for passport service as on 19/09/17 nw the date is 29/12/17 yet i have not recieved my passport for police verification only it took 1 month nd now its showing polife report has been sent by nirmal nagar police station to sp office for review nd this status is showing frm 2 months god knows what is wrong please help me asap i am facing problems as im dng job i dont have time to always visit police station or passport kendra...
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K
kundapur
from Mumbai, Maharashtra
Dec 17, 2017
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police verification

Address: 400016

I had given all relevant details to mahim police station for police verification of my passport on 17th november 2017. I received message from passport seva kendra that my police verification is not yet complete. I checked with mahim police station again and they said they have forwarded it further. Do not know where it is stuck.
What further action i should take?? Whom in police higher than mahim police station i should contact?...
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K
Kunal Chaudhari
from Pune, Maharashtra
Dec 12, 2017
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plz dispatch my passport immediately

Address: Bulandshahr, Uttar Pradesh, 431003

File no. — bo05c[protected]
Name — kunal chaudhari

Respected sir/madam

I am dr. Kunal chaudhari request u to plz complete the procedure and dispatch my passport..
Bcz i am getting little irritate now

As
1. My all the documents reach in regional office mumbai @1december 2017

2. Then also don't know what are the procedure u r doing so that,, i didn't get an...
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R
Rashma Raveendran
from Chennai, Tamil Nadu
Nov 3, 2017
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police verification status of file no. bo4071559169017

Address: Thane, Maharashtra, 400604

I had applied for reissue of passport. I got my passport and got verified with kolsewadi police station.

Few days later, i got a message from passport office stating that 'police report not yet finalised at commisioner of police office, thane. Contact police for details.'

I immediately visited kolsewadi police station, they said' the file is pending with thane police station and that they have already forwarded...
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K
KomalThapa
from Mumbai, Maharashtra
Oct 14, 2017
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delay in reissue of passport

Address: Mumbai City, Maharashtra, 410209

File number bo[protected]

I had submitted an application for passport address change. My application had been initiated on pre-verification basis for my passport application on 7th september. I heard no news from the police (Kamothe area) and had to visit the police station. I visited them on 22nd september and asked them the reason for their delay. They said, 'madam, aap ka ghar dhundne aaya tha mein teen baar. Building...
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S
sachin3879
from Mumbai, Maharashtra
Sep 7, 2017
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police delaying all process even verification done 20 days back - mulund police station

Address: Mumbai City, Maharashtra, 400081

Hi

I have received the notification from your office that police has not yet submitted verification from there end. I was shocked to se this message.
The verification has been done long back by personally visiting with all required documents to police station. (Mulund east - navghar).
When went to enquries what happened why there is a delay the police was arrogant and told me that due to festival season we could...
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Chandrarekha Mantri
from Mumbai, Maharashtra
Mar 11, 2017
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Insulted at passport sewa kendra, lower parel

Address: Mumbai City, Maharashtra
Website: passport.gov.in

When my documents for reissue of my passport were being verified at counter b4 yesterday, the staff employee at counter b1 interrupted many times. She made fun when i was informing the person at counter b4 that i am an income tax assessee since assessment year[protected] after my mother dhara's death and i had inherited part of her estate. I have submitted copy of my pan card and aadhar card for proofs. The lady at counter b1 again laughed...
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O
Omkar Deorukhkar
from Mumbai, Maharashtra
Jan 21, 2017
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Failure of payment for passport renewal which was debitted twice

Address: Mumbai City, Maharashtra
Website: passport seva kendra

Myself Rohish Ashok Deorukhkar had applied for the the renewal of passport due to expiry.
I had applied online with ARN no-17-[protected]and file no -BOMA03320306.
The application was submitted on[protected].
From my father bank account payment was debited twice i.e 1500+1500=3000.
So I request you to please refund my payment as I have not received any appointment from passport office mumbai....
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N
Natasha Kumar
Sep 20, 2016
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OCI card

Address: Mumbai City, Maharashtra

Could someone tell me why OCI card issuing process lasts not 3 months, as mentioned on government website and slips given at FRO office, but more than 4 and half months? Also, I would like to know why FRO Mumbai is never reachable by phone. And also, why officers don't tell any clear answer regarding how much time the processing of application will take more. Thank you for your attention....
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J
jiituu
from Pune, Maharashtra
Sep 20, 2016
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OCI generation taking too much long time

Address: 411044

Dear sir/madam,

For last few days i was trying to reach fro office in mumbai by calling there continuously, but till now haven't got any response.
I would like to enquire about the status of my wife's oci card application. we submitted documents at office in mumbai on the 3rd may and to the date more than 3.5 months have already passed. could you, please, provide us some relevant information?

Name - nataliia...
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D
darshan05
from Mumbai, Maharashtra
Mar 24, 2015
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Regarding Passport Application

I had applied for the passport 0n 03/06/2014 & done verification at PSK Andheri on 23/06/2014. Since then i have done police verification three times, but I have not received my passport yet because police verification report is not submitted by regional police station even after police verification....
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V
vikasjain0406
from Surat, Gujarat
Nov 4, 2014
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Resolved

PVR is clear Passport not recd since month

Address: Mumbai City, Maharashtra

Dear sir, I have not received my passport since last 6month where my PVR is clear. I were registered complaint 4time to concern Malad Passport office, Mumbai but each time his reply that it is in process. please advice what should I have to do to get my passport. My passport detail is as below. Bhavya Jain s/o Vikas kumar Jain DOB. 30.9.2006 File No. Bo[protected] Ref. No. [protected] Bhavya Jain S/o Vikas Kumar Jain [protected]...
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C
chetanmahajan0
from Mumbai, Maharashtra
Aug 25, 2014
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Not yet received passport hard copy

Address: Mumbai City, Maharashtra

HI, I submitted all my passport documents on 13 May 2014. Verification also completed in both address (present-past) on 11 July 2014 Haven't got any update for passport. Name : Chetan Ajit Mahaja DOB : 05 Aug 1985 File No : BO[protected] Date of submission : 13 May 2014 Police verification done (Permanent Address) : Month of June Police verification done ( Privious Address) : 11 July 2014 Contact No : +91-[protected]/ +91-[protected]...
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J
jyoti88
from Bengaluru, Karnataka
Aug 8, 2014
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Delay in passport issuing

Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

Dear sir,

I have applied for a new passport on 27/09/2013. At passport seva kendra malad(Mumbai).

Then the all the procedures were completed in october. And since the november the passport online status was showing (Police report has been submited by your respective police office and is under processing at regional passport office mumbai)

Then i have raised a grievance on 21 december 2013 on passport...
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J
jwpuranik
from Ahmadnagar, Maharashtra
Jan 27, 2013
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passport yet to received

Address: Aurangabad, Maharashtra

I applied my passport application in district passport application center aurangabad as on 17.07.12. Police enquiry from aurangabad police is also over,. I got outward no also from district passport center but still my passport not received to me.
My details are as under
Name:- Waman Shridhar Puranik
File No.:- BOMZ485812
Receipt.No.:-3418

Your are kindly requested to look into the matter .
Thanking...
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