Submit a Complaint
Claimed

Passport Office Mumbai Complaints & Reviews

passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoMumbai/mumbaiRPO.html
1.4
Updated: Nov 14, 2024
Complaints 81
Resolved
23
Unresolved
58
So far, so good. Passport Office Mumbai is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Passport Office Mumbai will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Passport Office Mumbai

Having problems with Passport Office Mumbai ?

File a complaint and get it resolved by Passport Office Mumbai customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Passport Services
Passport Office Mumbai

Recently resolved complaints

View all complaints

Most useful reviews

3
Passport still pending at SP office
3
File pending at sp office
2
Police clearance certificate Uttar lohar

Passport Office Mumbai reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yogmedi
from Tarapur, Maharashtra
May 23, 2012
Resolved
Report
Copy
Resolved

Delayed issuance of passport

Address: Mumbai Suburban, Maharashtra

Application Date
19th Jan 2012

Police verification 10-15 April 2012 (had to pay 200 bucks for processing file)

Passport still missing

today's date is 23rd May 2012

Expected dispatch date is 03rd Jun 2012
What are these guys doing in office.
Playing hoolala? Our government offices are worthless

In gujarat you are granted passport within 30...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
upen m doshi
from Mumbai, Maharashtra
May 14, 2012
Resolved
Report
Copy
Resolved

NON RECEIPT OF PASSPORT

Address: Mumbai City, Maharashtra

I HAVE SUBMITTED MY PASSPORT APPLICATION ON 24.02.2012 VIDE FILE # L006634 AT MUMBAI RPO AT WORLI..TILL DATE I HAVE NOT RECEIVED PASSPORT/ ANY COMMUNICATIONS FROM RPO,
NO BODY IS LIFTING THE TELEPHONE NOR THEY HAVE REPLIED MY FOUR EMAILS ?

WHAT SHOULD I DO TO KNOW THE STATUS OF MY APPLICATION FOR MY PASSPORT....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nlondhe95
Apr 26, 2012
Resolved
Report
Copy
Resolved

about application status

Address: Mumbai City, Maharashtra

Respected Sir,
I have applied for passport at 14/10/1011.
As per the instruction I was visit to Passport office for submission of document to be remains.
Even though I have not get the passport for use.
I have fullfil the all the requirement .
So please give me the status of application.
Regard,
Nitin Londhe
Mob No. [protected],[protected],
Emaii ID. [protected]@gmail.com,[protected]@rediffmail.com....
Helpful
Found this helpful?
2 Comments
Report
Copy
B
bhushan002
from Mumbai, Maharashtra
Jan 5, 2012
Resolved
Report
Copy
Resolved

Delay in Passport

Address: Mumbai Suburban, Maharashtra

This is in regards with passport of my wife which is not yet delivered as yet.
File Reference No: BOM-B[protected] of Name: RASIKA DALVI , DOB:[protected]

online portal shows the status as "You are requested to call on this office and meet the Public Relation Officer, Cabin No. ( ) on any working day between 10.30 am and 12.30 pm. Please bring your original ration card/school leaving certificate/birth certificate/marriage...
Helpful
Found this helpful?
2 Comments
Report
Copy
F
fimran
from Mumbai, Maharashtra
Jan 4, 2012
Report
Copy

Delay in issue of passport

Address: Mumbai City, Maharashtra

I have applied for RENEWAL of my passport almost 4 months back in September 2011 and as I am working in a public sector orgainzation, Police enquiry is not required in my case. But still the status of my passport is showing as "Police Report has not been recieved" for last 3 months.

My Passport File reference no. is : F001916 and the Key No. is [protected]

Please let me know how and when can I receive...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sneil_79
from Mumbai, Maharashtra
Nov 8, 2011
Resolved
Report
Copy
Resolved

Passport issuance delayed

Address: Mumbai Suburban, Maharashtra

I relocated to Mumbai from Delhi after marriage and submitted application for fresh passport to include surname and address change. Application date 10-Oct-11; FileNo: E039134. I am in urgent need of the passport in order to get my visa formalities completed. However, the process is taking very long.

Although the police verification was completed on 20-Oct, the report was sent to RPO only on 02-Nov-11. Police website shows...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
nirmalhotkar
from Mumbai, Maharashtra
Oct 21, 2011
Resolved
Report
Copy
Resolved

delay in passport process

Address: Mumbai City, Maharashtra

This is with respect to my passport Application No. - BOM LO37453, Date of Application - 16th Sept. 2011.

I submitted the above mentioned application at Mumbai Passport Office (Bengal Chemical Bhavan, Prabhadevi, Mumbai) at the date mentioned above & after the due scrutiny of the application & payment of fees, application is accepted & receipt is issued (time taken for this process is 5 hrs.).

On...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
prerana20
from Delhi, Delhi
Sep 28, 2011
Resolved
Report
Copy
Resolved

Non receipt of Passport till date

Address: Mumbai Suburban, Maharashtra

Sirs,

I, Prerana Gurao, had applied for a new passport along with my 1 year old son, Master Anay Gurao, on the 25th Feb 2011.

After a month we had gone through the routine procedure of Police enquiry in the 3rd week of March 2011 & the necessary submission of documents & were assured that our respective passports would reach us by the be end of April 2011.

After a long wait, in the month...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kervaz
from Mumbai, Maharashtra
Jun 28, 2011
Resolved
Report
Copy
Resolved

Not received passport - past 6 months

Address: Maharashtra

Dear Sir
Passport of my son Mstr Rian Cyrus Engineer. Date Of Birth -18Dec2004 was submitted for RENEWAL to Mumbai Passport Office on[protected].
File no G002942. Key no [protected].

It has been more than 6 months now and after 4 unsuccessful visits to the passport office and even after meeting the PRO last time who mentioned that passport will be delivered to our residence, we have been called yet again to...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
manoj khandelwal
from Delhi, Delhi
Jun 16, 2011
Resolved
Report
Copy
Resolved

delay in issue of passport

Dear sir,

I am mukesh khandelwal residing at 26, vikasnagar,new osmanpura,Aurangabad-431005. I have applied for passport,my file no. is Z490776. date of application 11.11.2010 ,all qyeries are solved by me with some affavadits. I am in need of passport urgently and current status is showing it is in process. i have to go to foreign on last week of June.2011, today is 16.06.2011 almost more than 7 months.

Thanking...
Helpful
Found this helpful?
3 Comments
Report
Copy
G
girish9181
May 4, 2011
Resolved
Report
Copy
Resolved

Delay in Passport Delivery

Address: Mumbai City, Maharashtra

Respected Sir/Madam,

I have applied for my new passport on[protected],Thenafter 7 days I got police verification done,then after a month same report was gone for a query via CID office as they infromed me that they already submitted the verification report to worli passport office,but still it is showing in passport website system that police verification report has not yet been submitted it is pending with passport officie.it...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rensayyed
from Mumbai, Maharashtra
Apr 11, 2011
Resolved
Report
Copy
Resolved

passport not received

Address: Maharashtra

Hi My file no. is E008148. I have applied for the passport on 25th Feb at Regional Passport office Mumbai. My Police verification was done in the second week of March. My police report has not been recieved by passport office yet. How long do i have to wait to get the passport as its already been over a month. I have not bribed anyone till now is that why this is taking so long. All my paperwork is in order....
Helpful
Found this helpful?
6 Comments
Report
Copy
S
samad shaikh
from Mumbai, Maharashtra
Aug 26, 2010
Resolved
Report
Copy
Resolved

Issue of Passport

Address: Mumbai City, Maharashtra

Dear Sir,
Myself Mohammad Samad Ali From Mumbai. We had applied for passport at Mumbai Regional Passport Office on Dated 22/06/2010. our police was ok . and i have submitted the Native Place Address and hte Name of 2 Responsible Person. please provide me the passport as soon as possible

My Cell No. [protected]

Emai-id.. [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
drahuja
from Mumbai, Maharashtra
Aug 17, 2010
Report
Copy

Passport office Mumbai,Suman Chandra Ahuja ,Old Passport IMMEDIATELY arrange to send it back to me.

Address: Mumbai City, Maharashtra

+Aumshreesava,Shubh,Labh+,
Namaste.
Passport office Mumbai,Suman Chandiram Ahuja ,Old Passport arrange to send it back to meIMMEDIATELY.
File no:D 0000-25/1-1-98
Passport no:A-5940211/17/7/98 expiry:16-7-08,Mumbai
+Aumshreesava,Shubh,Labh+,
Namaste.

We are from Kolhapur Maharashtra.As our Passports issues,reissues file numbers are of Mumbai I have sent our three...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
b c joshi
from Chennai, Tamil Nadu
Apr 28, 2010
Resolved
Report
Copy
Resolved

DELAY IN PASSPORT

Address: Dadra & Nagar Haveli, Dadra and Nagar Haveli

Dear Sir
I Have applied for possport on dated 24.04.2008 at RPO Mumbai personally.
Required documents were varifiedv with originala and found OK.On dated 18.06.2008 one letter issused by the passport office having a note -
" You are requested to call on this office and meet the PRO on any working days between 10.30 to 12.30.Please bring your original ration card / School leaving certificate/ Birth Certificate / Marriage...
Helpful
Found this helpful?
5 Comments
Report
Copy
S
sonali Revankar
from Mumbai, Maharashtra
Sep 11, 2009
Report
Copy

Delay in Issuing Passport

My Sister Sonali Revankar has applied for Passport at the Mumbai Passport office on 17th July 09. Her File No. # B-023963. She had applied for passport in Tatkal Scheme, wherein she is suppose to get her passport in 15 days. Since she is recently married and moved to Tilaknagar, Her Tilaknagar Police clearance and CID police clearance has taken place on 24th July but since she is not been residing in Tilaknagar for last 1 years, there...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Samuel
Jun 22, 2009
Report
Copy

Not receiving application form

Dear sir,
As in the Mumbai passport web site we need to give only one address proof, but i submitted 3 vaild address proof ( spouse's passport -issued by mumbai passport, income tax return file- it is given in the website however they are saying it is not acceptable, reputed comapny letter stating my residence address) still simply they demand 2 more address proof, it is like big headeche of getting passport .since in the web...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
margaret
from Mumbai, Maharashtra
Jan 14, 2009
Resolved
Report
Copy
Resolved

passport not received

Sirs,

I have an seminar to attend in netherlands on 21st of jan 2009, today being the 14th still i have not received my passport i had applied under tatkal scheme, i dont know if i will be able to make my visit ? i want to know in how many days will i get my visa stamped for going to netherlands after receiving my passport...
Helpful
Found this helpful?
13 Comments
Report
Copy
S
Shashidar Sudarshan Dasari
from Hyderabad, Telangana
Jan 4, 2009
Resolved
Report
Copy
Resolved

Passport Not issued.

Sir,

This is regarding my File No:- B038536 Applied on[protected] Did'nt got the passport yet
Police verification is also done on 13th of December. Also the file has been sent Passport
office after cleared from CID office. Please can you help me where i need to contact in the passport
office for the same.
I have tried all the means through internet, also on Customer service No. but theres...
Helpful
Found this helpful?
8 Comments
Report
Copy
V
VINITA SANDEEP SAHARE
from Pune, Maharashtra
Sep 11, 2008
Resolved
Report
Copy
Resolved

Reissue of passport

I had submitted my passport (passport no-B5330152, File no-B-007625/01)to Regional Passport ofice Mumbai.I ve paid fine on 18.07.08 and was told that I will receive within 15 days.Kindly tell the status of my passport as my residence address is changed .I had requested earlier also to send it on my present address at 406 Himgiri, NeelkanthVihar, Vidyavihar East, Mumbai 400077.Anticipating an early reply.Thank You....
Helpful
Found this helpful?
4 Comments
Report
Copy

Related businesses

Passport Office Kolkata
2.4
(126)
Passport Office Guwahati
3.1
(594)
Passport Office Malappuram
5
(2)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR