Paytm Fastag — Excess deduction of toll

Address: AS7, Sunstone Apartments, 61 ANA Avenue, Jaswanth Nagar, Mogappair West, Chennai 600037

Website: paytm.com/fastag#about

Sir,
On 21.12.2020, I drove my car from Maduravoyal to Tambaram via the Vanagaram Toll Gate.at 6.27 pm and returned at 9.02 pm.
I am having Paytm FASTAG for making payments in Toll gate vide my id UPID is [protected]@paytm.
While proceeding to Tambaram I was debited Rs 45/ and the same amount was gain debited on my return also. Thus excess debit has been effected. Usually, for the return only Rs. 20 is being charged. This time Rs. 45 has been charged for the return journey. Please check and arrange for the refund of the amount to the credit of my account.
My UPID is [protected]@paytm.
I am attaching screen shot of the SMS I have received in respect of
the debits made.
The transaction Ids are mentioned in the SMS received by me.
Please instruct them from desisting to charge such methods.
I solicit your early action in this regard.
Yours faithfully,
C.K.Arivudainambi
[protected]