Porter — Lost my parcel by courier services

Address: Porter courier services - andheri
Website: porter courier services

Porter courier service lost my parcel & delivered wrong product to client, There are files & papers are in my parcel they lost it after too many days.
I set delivery from Dombilvi to Chembur in mumbai it self at 10th September 2023 & they delivered it at 24th September 2023 that also after too many calls & follow up & also wrong parcel.
Customer care also dosn't provide any detail of my lost parcel. today 30th sep 2023 and I recived wrong parcel at 24th September. its been 7 days no one is helping me to find my parcel. i send them all the imgaes of before after deliver about my shipment but they didnt reply at all.
it is very important papers of mine kindly help me in this matter.
atleast give me the location so that i can collect y myself.
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    Porter courier services - andheri
    India
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