Porter — Privacy & Security

Address: Ahmedabad
Website: porter.in

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures in accordance with the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 ("IT RSP Rules") to safeguard and secure the information we collect online. We do not retain any information collected from you for any longer than is reasonably required by us for the purpose of our Services or such period as may be required by applicable laws in India. You are required to keep your information and all the other data you obtain on the Porter Apps strictly confidential​.

Above is the snippet from their website.

Following is the incident -
For delivering goods, Order ID CRN[protected] was generated, whereby your Porter was to collect 115 rupees. As against the same, he collected 140 rupees.
I raised the concern. You withheld porter's service. Porter is now calling me.

Serious concerns :
1) Why my call details are being shared with your Porter.
2) Why you don't protect our identity.
3) Whats this with your porter that he is continuously calling me. Why my safety and privacy being compromised?
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    Ahmedabad
    India
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