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Pothys Complaints & Reviews

www.pothys.com
1
Updated: Oct 15, 2024
Complaints 240
Resolved
21
Unresolved
219
Bad 😕 It seems that Pothys has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

9
Saree exchange
3
Gift coupon section lady speaks behave rude and disrespectful
2
The border of my silk saree is torn at several places

Pothys reviews & complaints page 6

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N
Neelima31
Aug 17, 2021
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Double debit for same item

Address: Mooleppadam Road MRRA 151, Vazhakkala Sidhartha- 12/20B

My husband and I visited Ernakulam pothys today evening to buy clothes for Onam. However in the men's billing section the cashier told us to swipe our card. After entering the code, he got up saying there was a network issue and range problem and made us swipe our card again. Since we were still purchasing we couldn't check our netbanking and also we didn't expect such a fraud from a prestigious organization such as pothys. But after reaching...
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N
Namratha B m
Aug 12, 2021
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Lost helmet in pothy bangalore

Address: Pothys bangalore kg Road. Chickpet

I have been to pothys bangalore kg Road for saree shopping, I am very sure I carried a helmet while entering the shop, after returning back I left my helmet in shop itself, I called today morning 12th August, but they said they don't have any helmet. This is discussing, very poor customer service, staff are taking customers belongings. Please resolve this. You can check in cc tv as well I entered shop holding helmet in my hand it's in green...
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J
Jaya jovita
Aug 10, 2021
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Online purchase but not received material

Address: 51/b,packiya bhavan, Pallivillai vettoorinimadam, nagercoil

Sir one weak before i parches saree by online but still not receive...
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T
Thyagaraj M
Jul 25, 2021
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I'm complaining about customer service.

Address: Bangalore

Hi,

We are very much disappointed with employees I'll treated us at silk saree section at 2nd floor. As a result which leads us not to purchase hereafter at pothys Bangalore....
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S
Saravanangh100
Jul 24, 2021
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Cafeteria. In pothys boutique chennai

Address: Chennai

Today I went to pothys chennai, I ordered a tea in cafeteria, person in billing asked Rs 20, I asked him why 20, used to pay 10 before corona, he answered that they changed from 10 to 20 now, I shocked and felt very bad about pothys management, within Six month how one can increase the rate 100 percent

They opened the cafeteria for customers to refresh while they purchase?

But they are now greedy to earn money...
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A
AHR
Jul 22, 2021
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Delivered damaged product

Address: Tnagar chennai

I got my order delivered today & found it was damaged order I’d is ORD_56623...
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M
moonto Sky
Jul 16, 2021
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I'm complaining about the message regards

Someone used my mobile number regards the purchasing... check the details of Customer id: 1139888...
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S
Sarmila30
Jul 15, 2021
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I am complaining about the chudithar material damaged

I have purchased via WhatsApp online shopping and I paid for my package fee plus customs here. When I received my items I got one chudithar was damaged I have messaged them and they said it’s not damaged and nothing wrong with it even I send so many pictures they saying it’s material is like that I never saw material like that in my life. I am trying upload so many pictures but it’s not allowing me. Back side fully damage in the front...
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S
SGayathry
Jul 13, 2021
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Irresponsible behaviour from billing section staff

Address: Vattiyoorkavu, Trivandrum

I visited Trivandrum Pothys today morning. After purchasing my items from the stationary (vegetables) section, I went to the billing desk. Multiple staffs were crowding near the bill section billing their own items and continuously wasting everyone's time by talking on and on with the billing staff. Also there wasn't sufficient social distancing which when I enquired why aren't they maintaining social distancing they got silent. Please try...
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S
Shantanu37
Jul 9, 2021
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Frauds non receipt of products despite payment

Address: Flat A 302 VRR Vista appartments Kodigehalli main road

This is in reference to bill no DC95 dated 9th July generated from pothys Madurai store whereby we purchased 4 silk sarees today amounting to INR 15660 and despite confirming to us that blouses are not packed by salesman and charged in full no blouses are packed.
I am very upset with this approach & it simply spoil the image of pothys brand....
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A
Arjana
Jul 3, 2021
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Refund

Address: Tnagar

Today I have purchased grocery worth Rs 2552. Bill no 10/54521. I have purchased 2 Bella perefecta ultra maxi, but billed for 3. I have paid nearly 125 extra. Could you please help to refund it back....
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K
krvm boyzz
Jun 26, 2021
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Mobile phone

I bought a new mobile. It is not working properly from the first use.batter gets down very fast and takes 7_8 hours to fully charged. Network gets always disconnected. given me the product without proper checkup....
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N
Nellai Muthu
Jun 5, 2021
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Delivery of groceries

Address: Palayamkottai

I have ordered for 10 Items of provisional items yesterday morning, they called me today and told everything is ready, Still I am waiting for delivery. If any delay in your process, please tell your people to cancel the order, we could not wait for two days, in these lock down days. My mobile No. [protected]...
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B
Bainy
May 23, 2021
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Order placed not delivered

Sir/ Madam

An order was placed by me via Pothys app on[protected] details of which is as follows:

Order No.ODD34874
Trans Amount Rs.4978/- (payment acknowledged via trailing mail)

Not delivered so far. Kindly arrange to provide the details of non delivery.. I[censored]nable to process the request kindly intimate and refund the amount..

Request to intimate the status at earliest...
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U
ugpatel8694@gmail.com
from Mumbai, Maharashtra
May 22, 2021
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Refund email

Hi i got my order delivered at home and i want to return one saree from my order as its not the same color shown in picture
I tried to send email to [protected]@pothysmart.com but it says no email address available.
Please help as return policy is 24 hours within order delivery
My order number is 49772...
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S
Sanqatar
May 10, 2021
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Fruits and Vegetables

Address: 18 Keerthi Nagar 682304 Maradu

1st online pothysmart purchase through online.
Worst experience in my lifetime.
We ordered for more than 7604INR.
From your new ernakulam Branch.
I ordered provisions and fruitsfrom Qatar to my old parents and found all rotten and stale fruits mango, watermelon, Blueberries, pinnaple.

This will be our last order from our whole family in kerala.

We informed the customer care through...
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A
Anashwara
May 8, 2021
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Grocery not delivered

Address: Devi tourist home, near N. S. S karayogam, chettikulangara

I have given online orders for grocery.
Its been three days.
They are not deliverying the items.
When i called they said they will deliver at home.
Here its nothing left to cook.
Waiting for 3days.
With isolation patients.

They are doing wrong to the people....
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A
Anashwara
May 8, 2021
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Not delivering the products

Address: Devi tourist home, near N. S. S karayogam, chettikulangara

Dear sir,
I gave home delivery order on 6/5/2021.
Its been three days they are not responding to my orders. When i called they said they will deliver at home.
Its lock down now. I feel the crew is cheating...
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F
Femi 777
May 5, 2021
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Online Grocery purchase

I had ordered grocery from pothy's online grocery store . Order No ODD26377... Now staffs are calling and told me many of things are out of stock and many items have got change in price..
why u people are not putting correct price on website ?
So this is my first pathetic experience through online purchase......
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B
Bhuvaneswrai
May 5, 2021
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Order

Address: Seelanayakan Patti bypass....salem tamilnadu,-9600446568

நான் 5.5.2021 அன்று pothys mart app மூலம் 4000 ரூபாய்க்கு பொருள் வாங்கினேன்.. பணமும் செளுதிவிட்டேன்... ஆனால் இன்னும் என்னிடம் பொருள் வந்து சேர வில்லை ... அதற்கு தக்க பதிலும் pothys தரப்பில் இருந்து...
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