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Reliance Fresh Complaints & Reviews

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Updated: Feb 4, 2025
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Reliance Fresh reviews & complaints page 85

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I
indramani47
from Lucknow, Uttar Pradesh
Oct 24, 2013
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Misbehave and illegal deduction of money forcibly

Address: Bangalore, Karnataka

I went to Reliance Fresh BTM LAYOUT CODE:- 2656 on 24 Oct 2013 with my Friend we purchased some goods there and when we were coming from first floor to ground floor the Floor Manager stopped us and told us that we have stolen the EVERYUTH FACE Wash MRP- 80 INR as we were going for billing and he Throw us both and put us in warehouse with security guards and 6 or 7 more person and they took my ATM CARD and swiped that and asked me for PIN...
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Kishor Vinay
from Indore, Madhya Pradesh
Oct 24, 2013
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Worst Things which is non-consumable.

Address: Coimbatore, Tamil Nadu

Today i purchased Besan Laddu at from Reliance fresh, Hopes college Coimbatore. When i opened the packet i was fully shocked, that laddus are fully non consumable. We have faith on Reliance name, but their retail shops are providing the worst things. I have some snaps of that laddus. I opened other packets of different company and result was same, whats are their policy what to sell or not, which company you have to accept or reject. they...
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African Customer
from Saptagiri, Karnataka
Oct 19, 2013
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Poor communication and ill behaved cashiers

Address: Bangalore, Karnataka

Wow! Reliance. Plz for Christ sake, teach your people some English and communication skills! They are ill mannered and often treat foreigners like ! They often mock us for our different accent and hair. And yea, regarding the English, plz teach them English! I can tolerate the hardcore accent but at least bloody improve the English This store is located in Hessaraghatta Main Road, Bangalore Rural And yea, u guys have just lost a couple...
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S
shuklabg
from Mumbai, Maharashtra
Oct 13, 2013
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Wrong / Misguiding Discount Offer Display.

Address: Kutch, Gujarat

Dear, At Reliance Fresh outlet in Bhuj (Kutch), Bhanushali Nagar, today, I had very bad experience. They had displayed huge discount on Pegion Brand Three Burner Cook top. When I fetched one piece & got the bill prepared, to my surprise, no discount was seen on the billing terminal. Inquiring about this with the staff, they said this happens so many times & said that we will remove the discount offer board. This is rediculas. At...
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B K Pandit
from Mumbai, Maharashtra
Oct 6, 2013
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AMBI PUR ( 4902430482066)

Address: Alwar, Rajasthan

on 2nd October 2013 I Purchased Ambi pur 8ml vanilla from your store Capital mall.plot no 812 CP IV RIICO BHIWADI Dist Alwar ( RAJ) 301019 with receipt details C1260 # 0051 18:04:18 2OCT2013 S06717 R010 when i opened the packet at my home the vial supposed to contain purfume found empty.I being the frequent visitor of the store found my self cheated In fact i did not check the packet thoroughly neither at the counter nor at my home...
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rangaraju.41148
from Bengaluru, Karnataka
Oct 5, 2013
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Improper service and arguing that consumer has committed theft despite the fault was on the staff

Address: Bangalore, Karnataka

Hi Sir, Today i had a very bad experience in the RELIANCE FRESH STORE at BULL TEMPLE ROAD, Bangalore. I am a regular customer at the reliance store. today after purchasing the goods and paying the bill at the counter, the security at the door checked for the products in the bill. Then one product was missing from the bill. so he asked the staff who billed whether the product was given to her for billing. To my surprise she told that we...
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rahultulsiani89
from Ajmer, Rajasthan
Sep 28, 2013
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Rude Behavior of sales representatives & shortage of change.

Address: Ajmer, Rajasthan

Sir
I have a complain about reliance fresh store "ajmer branch near St. Anselm School Kesar Ganj".
Sir your store doesn't have any change to return to its customers. they don't have even rs 5 change. We have to buy something if we are not bringing change with us. If we complain about this your sales representatives doesn't talk properly. I was told by a sales girl there that "I must bring change...
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N
nidhisaini
from Delhi, Delhi
Sep 25, 2013
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offensive behavior of guard

I had experienced a very bad behavior of guard at Reliance Fresh, east park road store. This guard named vipin is sick minded and don’t know how to behave with lady customers. He misbehaved with me and my two little kids and when argued he was acting like a goonda. Initially I was thinking that he is doing his duty but later I realized that he is doing so to come close to the lady customer. It is very sad to mention here that he behaved...
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Sarathy C R
from Pune, Maharashtra
Sep 15, 2013
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Bad quality food sold at Reliance Fresh

This is my third bad quality experience with Reliance Fresh. Today i bought apples and Pomegranates from Reliance Mart located at Aundh, Pune. After reaching home i cut the Pomegranates but it was completely spoiled, and i cut the remaining fruits to my surprise all the fruits are spoiled ones. By mistake there can be chance of one fruit spoiling but how could all the fruits are in spoiled condition. This means the reliance is not maintaining...
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Porvi Rutu Vyas
Sep 8, 2013
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Selling of expired products

Please provide as Respected Sir, I would like to draw your attention towards an issue at your branch located at: Sangath Mall, Opp. Engineering College, Motera, Ahmedabad. On 1st September 2013,15:19, I bought certain products which included Nutrela's Sandwich Spread. The product's manufacturing was in the month of February. And so it expired on August 31st,2013. Despite knowing that the product was expired the handlers of...
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ChandranRajan
from Chennai, Tamil Nadu
Sep 3, 2013
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Staff not responding properly

Address: Chennai, Tamil Nadu

Dear Concerned, I am Rajan an regular customer of Reliance fresh at No.216, Mth Road, Pattabiram, Chennai-600072,following are my queries & expecting your response. 1. Staffs are very harsh at all levels, especially at cash bill counters, we feel as if we have entered at an govt. counter. 2. Very very poor maintenance. 3. Very poor house keeping. 4. Even web cobs are also not cleaned. 5. Ceiling are not maintained, ups...
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birendrasony
from Delhi, Delhi
Sep 2, 2013
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missing of handbag

Address: New Delhi, Delhi

i accompanied with my wife visited reliance fresh kakrola mor, delhi store on 25th august 2013 at around 7 pm. my wife keep her handbag in luggage reck. when we came after shopping, we saw that there is no handbag in that place. when we informed store manager (some pandey), he said that store is not responsible for missing article and consumer keeps their article at their own risk. when i insisted for seeing CCTV camera footage, he said...
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Pintu Bang
from Gurgaon, Haryana
Sep 1, 2013
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customer relation

Address: Warangal, Andhra Pradesh

Hi I have been facing problems with the reliance fresh store in my city warangal andhra pradesh First thing now a days a small pan shop has a cctv camera.installed every where. My two uncles lost there mobile phone worth 40000 while in store and when asking for help from supervisor and staff no response and they said no cctv camera installed. 2. We buyed some steel glasses set which was on sale one was 42 and other was 32 I dnt remember...
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S
sunilkarn
from Mumbai, Maharashtra
Aug 30, 2013
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Misbehavior by staff.

Address: Jodhpur, Rajasthan

It is a matter of 30 Aug 2013 at about 8 pm at Reliance Fresh outlet on Paota C Road, Jodhpur. I and my wife went to a billing counter for billing of items we had to purchase, where the billing staff had just attended a customer and was idle. He told me to go to another counter. I asked as why he is telling so. He replied me that he has to go to somewhere. I went to another counter and got billing done. I saw that the counter staff, who had...
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R
riyu795
from Vijayawada, Andhra Pradesh
Aug 25, 2013
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complaint against a staff member

Address: Gandhinagar, Gujarat

Dear sir/madam, Today in the morning i went for shopping at the reliance fresh store located in Sector - 21, Gandhinagar, Gujarat. There was not a single trolley or a basket available. I asked one of the staff member named Urvashi, first she didn't payed heed to my question, then my mother asked her, she started talking very rudely and loudly. It had happened in the past also. Also, i have heard that they are keeping a duplicate complaint...
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Bishwanath Sen
from Kolkata, West Bengal
Aug 24, 2013
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Bad quality food product

Address: Kolkata, West Bengal

Hi, Myself Roshni Hari have brought Gathiya (Brand-balaji) from Reliance fresh (Reliance retail limited,477,Barasat Rd,HB Town,Sodepur,Kolkata-700110) , but the food item on opening resulted into foul smell and bitter taste. When I tried to return the item to Reliance fresh they told me that return date of max 14 days from purchase date have been crossed and we can't do anything. My question is what should the consumer do in such...
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V
vijaykumarpillai
from Mumbai, Maharashtra
Aug 19, 2013
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MISMANAGEMENT AT YR OUTLET

Address: Thane, Maharashtra

THIS IS MY REPEATED COMPLAINT TO THE CONCERNED AUTHORITIES REGARDING THE SERVICES AT THE RELIANCE FRESH OUTLET NEAR MALHAR CINEMA, THANE WEST. THE MISBEHAVIOUR N RUDENESS OF THE STAFF IS INTOLERABLE. WE R CUSTOMERS N NOT BEGGERS, IT APPEARS THAT THERE IS NO AUTHORITIES ABV THE STAFF OUT THERE WHO CAN CARRY OUT EVERYTHING TO THEIR WHIMS N FANCIES. WHENEVER THERE IS AN OFFER IT GOES EITHER TO THE SHOPKEEPERS OR THE STAFF ITSELF, STAFF CAN...
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K. K.Mahajan
from Delhi, Delhi
Aug 19, 2013
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Problem

Reliance Fresh runs one of its store at C1/122, Janak Puri, New Delhi 110058, which is next to my ground floor house C1/121 Janak Puri, New Delhi 110058. The management of this store has installed a water tank, in the shaft of its building, which is very close to the bed room wall of my house. The water tank overflows and there is seepage of water in my bed room wall. I have requested the management to install a float in the tank to control...
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A
A V Krishnakumar
from Hubli, Karnataka
Aug 16, 2013
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Offers

Address: Karnataka

Sir,
My Reliance membership number is [protected]. I received you offer pamphlet along with my newspaper. The offer was valid till 18.08.2013. Dawat Brown Basmati rice was on offer ' Buy one take one free' for Rs 135/-. Today (16.08.2013) the store clerk at your Keshwapur store in Hubli refused to give me the same as the store computer did not display the offer. I had to come back disappointed. I am a loyal customer...
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N
nepl10
from Mumbai, Maharashtra
Aug 16, 2013
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complaint for behaviour of staff

Address: Gujarat

I and my daughter are a regular visitor of Reliance Fresh at Shivalik, Naranpura, A'bad during weekend for grocery items and snacks. It has been observed during my each visit that, staff ( I would like to state specially billing and vegetables section handling staff) is misbehaving specially with ladies customer.

Store is small in size and when there is a rush during public holiday/weekend, their approach is just to drive...
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