Claimed

Reliance Fresh Complaints & Reviews

1.3
Updated: Feb 4, 2025
Complaints 2152
Resolved
538
Unresolved
1614
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Fresh reviews & complaints page 81

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sudeepsen50
from Delhi, Delhi
May 7, 2014
Resolved
Report
Copy
Resolved

Reluctant to make home-delivery

Yesterday, I purchased various items from Reliance Fresh at JODHPUR Park, JADAVPORE, KOLKATA, west-bengal, amounting to Rs. 2016/-That included 10 kg of rice of some variant.I took delivery of that without opting for Home delivery.The next day I returned the bag of 10 kg rice and purchased 20 kg of rice of other variant keeping the total price same.Since 20 kg was bit heavy for me to carry, I asked the store manager to arrange for home delivery.But...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhoomi soni
from Mumbai, Maharashtra
May 6, 2014
Report
Copy

expired products

Address: Mumbai City, Maharashtra

Dear Attendant, This mail is to bring into your notice that reliance fresh is selling expired date thumps up and other brands of soft drinks and is place in between of new stocks so that consumer could not notice this kind of strategy of moving expired stock will not help this involves high risk for health for any human who can drink this by mistake. When we saw this we asked the cashier to call the store manager but store manager...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Peswani
from Yarada, Andhra Pradesh
May 6, 2014
Report
Copy

Over charged

Address: Ajmer, Rajasthan

I purchased one glossary item from Reliance fresh and was over charged for that. The MRP was INR 160.00 and I was charged with INR 169.00 through my debit card. The lady on the counter just took my card and debited the amount. When complained, the staff was reluctant to pay back and or else offered me return the item which I did not want to do because I needed that item as it was available nowhere else nearby. Please advise how should I go...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
cliffsyd
from Mumbai, Maharashtra
May 6, 2014
Report
Copy

Always short of change.

Address: Visakhapatnam, Andhra Pradesh

The Reliance store is always short of change. Whenever there is an amount less than Rs 5 for the store to return they always say that there is no change and return chocolate or sweet in exchange. They say the chocolate is worth the change. Why should the transaction happen in this mode. This is not a barter system economy. Moreover I told the counter person that the chocolate you giving in change you are making profit on that as well for...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jaikishan_reliance
from Erode, Tamil Nadu
May 5, 2014
Report
Copy

One bill, but double amount debit to my account

Address: Chennai, Tamil Nadu

Sir,

Following is the transaction tht i had made today and found two debit entries to my bank Account

Time of transaction - 13.19.37 5th May 2014, Trans No.[protected],[protected]

Amount Rs381.56, Reliance Card No.[protected]

Branch - Avadi Chennai -Phone no. [protected]

Kindly do the needful for refund

with regards

Jaikishanbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
fukkad
from Mumbai, Maharashtra
May 5, 2014
Resolved
Report
Copy
Resolved

For short supply of one amul butter 500 gms

Address: Ahmedabad, Gujarat

I purchased on 3 rd may goods worth rs. 637/-, out of which i not found one amul butter pkt 500 gms, though they charged rs. 162/= in the bill and i paid accordingly, after 2/3 minutes i realised amulbutter pkt is not included in the bag, i complained on counter as well as to storeincharge, but no body listened, and i returned empty hands without butter, though i paid for the same.
I a senior citizen always purchase the goods from...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MohammedYousuff
from Thiruvananthapuram, Kerala
May 4, 2014
Report
Copy

Products not available as Employees are selling offer products to local agents in bulk

Address: Ernakulam, Kerala

Last day after seeing the add that there is an offer for Slice(Offer price: 39)we went to set the same and found that the Manager and staff members together sold these offer products to a local dealer. While asking about the details why it was done so they coated:" we have the right to do it. Its not mandatory that this products have to be given to customers itself, even if they are regular customers." This incident happened at the Reliance...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kanan mukesh
from Mumbai, Maharashtra
May 2, 2014
Resolved
Report
Copy
Resolved

General observation regarding current offers

Address: Mumbai City, Maharashtra

Currently mega offer week is going on at Reliance Fresh, Sion. If any customer buys goods worth 299/- and above can also avail Amul Icecream container of 145/- at some Rs. 100/-. This is good offer but Amul Icecream is running out of stocks at Sion Branch, since last 3 days. So many regular customer wants to avail such offers. pls look in to. regards Mrs. Kanan M. Mehta Reliance Retail Card no. [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jatinsharma004
from Mumbai, Maharashtra
Apr 30, 2014
Resolved
Report
Copy
Resolved

Amount deducted twice for single bill in Reliance Freash ITPL Bangalore store

My name is Jatin and I am from Bangalore .On[protected] I purchased food items of 2700/- from ITPL Bangalote branch of Reliance Fresh and when came to payment counter for payment, I have given debit card to the person on counter, he swapped card and request me for pin no, I have pressed pin no and payment deducted from my card, I got message on my cell about payment deduction, The person on counter again swapped my card and again asked me...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyansh Dubey
from Jabalpur, Madhya Pradesh
Apr 30, 2014
Report
Copy

inadequate customer service and rude behaviour

Address: Indore, Madhya Pradesh

I am a daily customer of reliance fresh situated at south tukoganj, indore, M.P. and from the past 10 days my experience was unsatisfactory, I have observed that the A.C. and the billing counters are mostly not working .There is rush in the evening and only one billing counter happens to be open.It disintrests the customer and results in long queue's. On sharing my views with the branch manager he argued and further refused to hand me the...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Savithri Suryanarayanan
from Coimbatore, Tamil Nadu
Apr 29, 2014
Report
Copy

Old stock of edible oil as free offer

Address: Hyderabad, Andhra Pradesh

On 30th March we had bought 25 kg rice at Rs.990/- (bill no.03652). A packet of Ruchi Sunrich Refined Sunflower Oil was given as free offer alongwith this rice bag. I noticed that this oil pack has no manufacture or expiry date and seems old stock to me. Though the oil has been poured into a jar I have the pack with me for your inspection. Please reply to me at [protected]@gmail.com. Regards Savithri...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
reliance2014
from Delhi, Delhi
Apr 26, 2014
Resolved
Report
Copy
Resolved

Non-billing for goods displayed on stores shelf

Address: New Delhi, Delhi

Many products kept on display on shelf of stores at Reliance Fresh outlet at Dabri Palam Road, Palam are not billed by the staff stating that the product is not available for billing. For instance, Zerrikk 88, a lubricant product kept on the shelf for a long duration cannot be billed and similarly, Cinthol soap (green label), if you take one piece for billing, it is informed that if you take four pieces product then only it can be billed....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Adv Arun Tyagi
from Delhi, Delhi
Apr 25, 2014
Report
Copy

Reliance Fresh - Abusive and rough language used by staff

Address: New Delhi, Delhi

Hi, I had very bad experience at reliance fresh shanti building, mandoli road, shahdara delhi -110032 on[protected], at 12:27 . there was 3 billing machines but staff was not ready to make bill ..i called the manger on his cell phone on [protected] number he used very rough language and seemed to irresponsible for his duty. If this the way to treat consumers then its not at all proper way of doing ......
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Narayan Dhawle
from Mumbai, Maharashtra
Apr 22, 2014
Resolved
Report
Copy
Resolved

Payment deducted twice on credit Card for single bill - Aurangabd MIDC Waluj

Address: Aurangabad, Maharashtra

I have purchased some items and came to payment counter for payment, I have given credit card to the person on counter, he swapped card and request me for pin no, I have pressed pin no and payment deducted from my card, I got message on my cell about payment deduction, The person on counter again swapped my card and again asked me for pin no. I told him that payment already deducted but he told me that due to some system problem your previous...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ranjith kumar d
from Delhi, Delhi
Apr 22, 2014
Report
Copy

double payment made and not refunded

Address: Gurgaon, Haryana

I had purchased goods worth of Rs 502.55 dtd: 12.01.2014 in reliance fresh located at sect- 31 shop no 11-12, main Huda market, Gurgaon, Haryana. During the time of billing unfortunately the payment made through SBI debit card (No:[protected]) has declined and the card was swiped again for the same payment, The amount made earlier is not refunded so far. In this regards i logged two times complaint at the store (Ref no: [protected]...
Helpful
Found this helpful?
3 Comments
Report
Copy
B
Brijanand Mishra
from Visakhapatnam, Andhra Pradesh
Apr 21, 2014
Report
Copy

deteriorate selling of vegetables and fruits, offer item sold to the local shopkeepers

i'd like to draw your attention toward mal selling of offer items and vegetables to the local shopkeepers .we have been sold deteriorate and worn out vegetables which is kept unhygienically and unsegrigated . for example i am adding tomatoes basket's photo kept for selling and is the same case with other green vegetables too. if we complaint to the manager or your employees, they dont listen to us and continue the same practise...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwamedh Flat
from Pune, Maharashtra
Apr 20, 2014
Report
Copy

Abusive and rough language used by staff

Address: Pune, Maharashtra

Hi, I had very bad experience at reliance fresh Geetai Mall, Paud Road, Kothrud, Pune on[protected], Sunday evening. I accidentally took a mineral water bottle inside the store and while exiting security asked bill for it, while having a conversation he used very rough language and seemed to irresponsible for his duty. Even after complaining to store manager about him, no action was taken. If this the way to treat consumers then...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Customer2014
from New Delhi, Delhi
Apr 20, 2014
Report
Copy

Badly managed store/ Sec-31 Gurgaon, Haryana

Address: Gurgaon, Haryana

It seems Reliance fresh does not care for Brand image. Apparently, they don't care for customers, but are much interested in money collection. - Sector 31, Gurgaon, Haryana store is extremely badly managed. -Customer care staff lack soft skills - A woman employee behaves like a stern cop not as a soft spoken gentlelady. - Men are often seen chatting away while customers line up. -No effort is made to diffuse a spat between two hassled...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SANDESH KUMAR DHIMAN
from Karnal, Haryana
Apr 18, 2014
Resolved
Report
Copy
Resolved

overcharging by Reliance Fresh Store Sector 22-D Chandigarh

Address: Chandigarh, Chandigarh

over charging. Reliance fresh Cared No, [protected] Dear Sir I purchase some items from reliance fresh store Sector 22-D Chandigarh and paid Rs.1183.94 through my Credit Card ending with last four digits 8002. Invoice No. C4545 #0105 10:47:54 18 APR 2014 for Rs.1183.94. On reaching my home I checked the bill and I found that the Item "SUDZ Detergent 4 KG has been over charged by Rs.20/- Its price as printed on the packing...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Dewan
from Noida, Uttar Pradesh
Apr 17, 2014
Resolved
Report
Copy
Resolved

Rude and Arrogant behaviour of your Manager

I have purchased Amaranthua Red today which is 17/04/2014, weighing 0.836 Kg @30/Kg amounting to Rs. 24.78, my bill no.is C1220 #0106. I bought the veges from F-36 central market, Kirti Nagar, New Delhi- 110015. The above vegetable ie Amaranthus Red was full of leaf eating insects and germs, I have left the vegetable with the Store Manager. I am shocked and surprised that a reputed company like reliance sells substandard products. I went...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR