Reliance Jio Infocomm — No response from Jio air fiber care even after multiple follow ups for resolution

Address: Bollaram Village, Industrial Development Area Bollaram, Mallampet, Hyderabad, Telangana 502325

HI,
Have purchased Jio air fiber service in the last week. having trouble viewing of few of the channels, picture quality shows very blurr and no clarity. TV continuously buffering. Internet speed is very slow, even you tube is not betting played.

Complaint has been registered with JIo customer care on 9th August, and technician visit was scheduled on 10th august at 7pm, no technician visited,
again reseduled to 10th august 7-8 PM, no technician visited, again rescheduled to 11th at 11 am, it was also failed, again rescheduled to 4 pm, no tech visited. again rescheduled on 12th august, no technician visited and issue not yet resolved.
Complaint no is SR00020WXUH.
complaint has been closed without resolution