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Reliance MART Complaints & Reviews

www.reliancemart.com

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Updated: Feb 4, 2025

Complaints 929

Resolved

97

Unresolved

832

So far, so good. Reliance MART is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance MART will keep up the work and continue to help more customers with their concerns even better 🤝

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Billing Higher MRP Than the Actual MRP printed on the Product Label. the

Bill amount paid twice - no refund yet

Most useful reviews

Amount got debited twice but refund not received

Refund regarding double payment

Fraud in Billing

Featured stories

Refund regarding double payment

Jiomart Amount deducted but order declined and amount not refunded

Reliance MART reviews & complaints page 3

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Address: Wakad

Reliance mart, Wakad, Pune - the staffs are busy in their own gupshup many times, doesn't listen to what we are asking help to find perticular products..on payment counter they argued as if we are getting from govt. stall with subsidy on food at cheaper rate, no common sense/politeness to talk to customer!! Also list my items kept at entry counter and when asked, they refused to co operate investigating!!! No reason to continue shopping there,...

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Address: bettercallkaushik@gmail.com

I'm regular customer of reliance average of shoping is more then 10000 per month. Today I second time visited phase two dugri Ludhiana near maharaza plazo. Yesterday even I purchased goods of 3300 . Today the lady wo is on bill counter used abuse language and did misbehave. So I returned without buying.
I will never visit again to any reliance Mart till my complain unsolved
And I have good circle who used reliance Mart regular...

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Hi,
I got a call from reliance company customer care and said that 10 couples are selected and I am the one of them they said, and I replied that I am not married, and they asked me that it's ok give father mother details, and I said that my father expired, that's it they suddenly cut the call without proper reply and she disturbed my personal feelings, and I have the conversation of call proofs in my mobile, please take an action...

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Address: 9f2 Tilak nagar

Hi i am shivam somani from Bhilwara Rajasthan.
I parked my car in reliance Mall basement for 2 days. But reliance employees security persons theft my engine oil in my car .it's really very insulating for reliance group.
Parking is really not safe in reliance.
All security staff in chore.
I will file complaint against court .. really it's samless for reliance......

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Address: Tikk nagar 9f2 Tilak Nagar

Hi i am shivam somani from Bhilwara Rajasthan.
I parked my car in reliance Mall basement for 2 days. But reliance employees security persons theft my engine oil in my car .it's really very insulating for reliance group.
Parking is really not safe in reliance.
All security staff in chore....

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Address: Vijayanagara TTMC bustop , Bengaluru

Hi Team,

Today I went reliance mart and purchased couple of groceries in that I observed two products freedom oil and Tata salt prices displayed as 629 and 19 rupees however they are billed as 669 and 25.

How reliance mart is fooling people I’m literally not understanding.

PFA bill copy along with displayed pictures...

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Relience mart at Ichalkarnji kolhapur Maharashtra selling defect Kinley soda bottles mentioned less price lable on bottles but billing actual rate
When asked sales representatives they are arguing that they can't replace or return money and missbhaving.

Very bad experience with relience Mart...

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I am Sourav Dutta, Last Saturday I have made shopping of Rs 1440.25/- at Reliance Smart Point store, Haldibari, WB. At the time of payment I made it through my SBI YONO upi. Balance got deducted, Yono showed my payment Success notification, but the POS machine of the store didn't generated the bill. So the bill boy asked me for cash payment and I had to made cash payment for the same bill again. They promised me that in between 2 hours the...

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Address: Dimapur

Hello, I would like to raise a complaint relating to a refund.
On 11 may, I purchase groceries worth Rs 1, 513 from my nearest reliance smart point, as when my turn came to check out I opted for digital transactions I.e jio pay, and while I was scanning the QR the computer system crashed but the transaction went through. After the technician intervention the computer was online and to my surprise the amount I paid via jio pay was...

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Address: Kaithal

Dear Sir, I was visited in your mall at Kaithal Hry for purchase Nimbu mashala soda, your sales boy told me that today is offer on this item buy 1 get one free I pursased 1 botle and get free bottle of nimbu soda but your billing counter charged both bottle bill. My bill no 55 dated 13.05.23. So you are request to give me 2 more free bottles of nimbu soda...

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Address: Reliance mart Japuria Mall

Hi Team, I submitted my bag at the time of entry at the entry gate if reliance mart jaipuria mall indirapuram.
When I was exiting I found the bag was replaced. The security team checked and he told that my bag was picked away by another customer as the entry summit desk was un attended.
Why was the security entry desk unattended?
Please take action ....

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Address: Ghaziabad

Dear sir,
My name is Ankit pilaniA.. yesterday I bought few items from RELIANCE MART. But when I come back I saw Floor Mob is charging over price...MRP is less But they Charge me a Higher than MRP.. which is not right and legal.
I am attaching all details please check and revert back.
Thanks & Regards
Ankit pilaniA
[protected]...

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Address: Jaipur

I had purchased one AC Split 1.5 ton of Godrej Company on 23.03.2023.

Despite of many many calls on this customer care no. [protected] & email on [protected]@jiomart.com No body came for installation the AC

After frustrating and painful experience, I called Godrej representative to Install the AC and taken charges Rs 1428/-

Receipt of charges has been sent to RJIO Mart via email on [protected]@jiomart.com for refund...

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Address: Kendrapada TMN6

Dear sir Kendrapara store manager and ASM manoj k rout in wrong behev customer and sales man...

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Address: Sector 15 part 1 gurugram

My amount not be refunded...

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Address: Niranjanpur Mandi dehradun uttarakhand

Dear sir/mam,
We have done a payment in reliance mart, niranjanpur Mandi, dehradun, uttarakhand, India on 30th March, 2023 of INR 1124.05. Transaction UPI ID: UPI/[protected]/UPI. After so many complaints, we have not received any refund from the mart. We have the complaint on the same day but there is no response from the admin team. Then we have done a reminder complaint (number is: 4406786 ) on 11/04/2023. We have requested to...

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Address: Angul,Odisha-759122

Dear Sir, I had purchase grocery from your store at Angul-Odisha. on dated 02/04/23 (9:02 PM) Payment transaction processed through google pay payment receipt generated and done but bill not generate.I didn't get refund payment till.
Payment Details:
UPI Transaction ID[protected] to Smart Tmi6
paytm[protected]@paytm

From: Mohd Ali Siddiqui(SBI.)
So, please cooperate me for refund my money.
br...

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Complaint against order id[protected]M

Jio mart

I have bought a Samsung handset on 26.01.23 which had some technical issues.

Since this was within the return period I have raised a return however JIo asked me to visit service center to get a DO. When I went to service centre they said DO period was over.

Jio did not communicate any DO period to me

I had to sell...

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Address: Pulinchode Aluva Kerala

Dear Sir/Madam,

I am Sherin John, I purchased a few items from the Reliance smart point Pulinchode near the metro station on Dec 3rd, 2022 for Rs.683.46. I made the payment by Gpay.

Later I went to another shop but I accidentally G pay Rs 225 to the Reliance smart point instead of making the payment to that shop.

I have enclosed the bill for Rs683 and also sharing the payment of Rs 225/- which...

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Address: Najafgarh, tuda Mandi road

Yesterday (5/04/2023) I bought a pack of chocolate from reliance mart Najafgarh branch. I forgot to check the expiry date of that product. Today when I open the pack, the chocolate is looking disgusting then I checked the details and it is clearly written that the chocolate must be used by Jan 2023 ....

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