Reliance Mart — Discount not given although mentioned in cash memo - retail invoice

Address:

Bangalore Urban, Karnataka, 560 043

We had been to reliance trends (reliance retail limited) kammanahalli bangalore, for purchase of clothes and ladies wallet on 15th and 16th oct 2016, they had mentioned 20 % off on ladies wallet, but at the time of billing the bill showed as 20% off, but while the bill was generated it appeared as only 10 % off, when we asked why 20% is not deducted as shown in the bills, they replied that it is a computer error, and refused to pass on the discount and finally they gave us only 10 % discount., and when we questioned? they replied rudely, that if you are not interested, please return the wallet and take back your money. the point is here after the discount is announced, they are not keeping up the terms of trade. the staff should be properly trained, to treat the customers with courtesy and respect, talk softly, and behave well.