To :- Whoever Concerned
Dear Sir/Mam,
This is to complaint about fraud happening at Reliance Mart (Yash Arian Building, Gurukul, Memnagar, Ahmedabad, Gujarat - 380052). A product named “NIVEA SHOWER ACTIVE CLEAN 500 ml pp” according to offer shown at the store whose original price was Rs. 349, with a discount of Rs. 205, was to be given at Rs. 144 as printed by the store which can clearly be seen in the photo attached along with the post. While the billing was been done, i checked the price of all products, which was more than the total amount i calculated i came to know that they were charging Rs. 244 for the above mentioned item (Nivea shower Gel), when i asked to the cashier, he said it was a mistake of them in printing the price which was kept on display. I had an argument with them and they finally refused for it and then i returned all the products to them which was to be purchased and purchased all the same at MRPs from local retailer with higher price as compared to the RELIANCE MART STORE.
This is not the first time, this type of fraud has happened. It happens daily at some or the other places. Not every customer checks the bill while paying, due to the trust built up by the companies and the trust on INDIAN GOVERNMENT. If I would’nt have checked the bill, even I would have been fooled and taken more money as other customers. I request you to please take some strict actions on this store and also keep a regular check on this type of stores. Also, i request the owner of the company to keep a regular check on their stores and if this is purposely been done, please do stop it.
Thankyou.
Yash N. Mavani
(INDIAN CITIZEN)
yash.[protected]@gmail.com
[protected]
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