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Samsonite India Complaints & Reviews

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Updated: Jun 4, 2023
Complaints 139
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23
Unresolved
116
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Samsonite India reviews & complaints page 2

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S
Susmita Datt Bhattcharya
Jan 5, 2022
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Warranty on replaced product

I have a defective Samsonite luggage which is under warranty and company has approved for a replacement. But I have been told that the replaced luggage (of same amount) will not have a new warranty period. Only the remaining warranty period of initial luggage will be applicable. Is that correct?...
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K
Kamranga
Dec 30, 2021
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Not recognising my warranty

I bought a suitcase in 2017 in the US with an international warranty. While travelling last month from London to India it cracked along the sides. Samsonite has agreed that the suitcase is still under warranty. However, they are refusing to send a suitable replacement. The model I bought is not available in India. I bought it for $140 and the same now costs $229. Since the model is not available, Samsonite is only providing a voucher amount...
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M
Mala Chavda
Dec 4, 2021
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Samsonite travel bag

Address: Bandra mumbai

Rolling tote 16.4in
Size 45 x 22 x 39
Purchased early 2020
Price...18100
Leather from all straps has started chipping off...
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D
dollysaxena
Jul 24, 2021
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Lock replace

Address: A141,Yojna Vihar Delhi-92

I have change my suitcase lock & zip.
thanks...
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R
Rinkusood
Jul 20, 2021
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Complaint regarding shoe

Address: House no 4326/1 , street no 11, Shivaji Nagar

I had purchase a shoe from army milatary canteen ludhiana . Shoe in very good condition but its sole is fully crack in few months, pls look into matter pls...
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M
Manju 1125
Jul 9, 2021
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Non respond of our several mails

We are trying to contact you but after several mails and call also till today we did not received any responds we need your bagpack model no (FJ[protected] around 500 nos. we request you to kindly ask your person to call us at [protected] or [protected] without any further delay.
awaiting for you early action....
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R
Ravi Kataria09
Jul 3, 2021
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Samsonite luggage bag got cracked

Address: C/o Ravi prakash kataria F-117 katwaria sarai new delhi

I had purchased 3 sized Samsonite luggage bags. In between all smaller size size bag got cracked from the back side. Pls take the due action as soon as....
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Kindly provide details where can this be purchased and fitted in Tamilnadu, India....
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K
Khushboo.ss
Mar 17, 2021
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Claim not clear in full

Address: Dayal farm ,chinhat,deva road,lucknow

I purchase a 28 inch samsonite suitcase in myanmar.Which got damage in international travel to india.The seller give me 5 percent discount.I m getting claim of 16400 rs after 20 percent discount.If the product is on discount in india its not my fault.I should get my claim full which is amounting to 22013 rs....
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H
Hemant Keni
Mar 13, 2021
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Rejection from Samsonite store

I Hemant Keni had taken samsonite bag on 11 Nov 2011 from Viviana mall store Thane Mumbai.

On 15 Oct 2020 during my travel to Panama the bag was damaged. Attached photos for your reference of damage and the warranty card.

I have visited Viviana mall store but they are refusing to do the repair and exchange also.
It is my request to kindly consider the request to exchange / repairs.
Self is working...
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G
Glamoy Hair
from Gurgaon, Haryana
Mar 8, 2021
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Wheel of luggage bag

Address: 59, Ghitorni, New delhi 110030

A wheel of luggage bag is not working...
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Address: india, Goregaon west

I am dr Shashikant Prabhudas Kurani
i have purchased computer bag worth more than 22000/- by paying through credit card.
Now since the bag has shown mlot of mutilation and wornedout, i went for returining the bag at same place to same person
the person remembers me taking from him but refused to exchange or get new exchanged without bill or warranty card.
he is possibly Mr Ravi at infiniti mall outlet
please...
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Y
Yogesh7705
from Delhi, Delhi
Jan 9, 2021
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Samsonite Hard Case Bag Broken .

Hello, My Name is Yogesh .I had purchased a Samsonite Bag ( Hard ) from Inorbit Mall ( Malad ) in 2016 .The Bag is Of Good Quality but Recently as I was Travelling Back from Uae the Bag Broke Down on the Upper Side .
Note : I don't have the warranty card Preserved or the Bill as According to me Samsonite is a Reputed Brand and I thought I wont Face any issues for 10 years cos I take Utmost Care of my Things ....
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A
Aarti Jangra
from Mumbai, Maharashtra
Jan 7, 2021
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Damage

There is a damage in the soft lining after just one use...
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M
manishmnt2
Dec 13, 2020
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Complaint about suitcase

Address: AIR FIRCE STATION,BAWANA, NEAR CRPF CAMP ,BAWANA

I have taken a suitcase from canteen but it was broken and i returned it concerned person and he assured me to give new one but about 1 month later i donot get new one and suitcase was having 3 yrs worldwide waranty...
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R
Ram Awatar gupta
from Powai, Maharashtra
Nov 24, 2020
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Lock

Address: Ballia

Dear sir Mera suitcase lock ho Gaya hai
Ghar me 25/11/2020 ko shadi hai
Kripya unlock Karne ki kripa Kare

Ram Awatar
Mob [protected]...
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N
nirajdhirendra
Nov 9, 2020
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Damaged wheel of 4 wheeler suitcase

Address: Dhirendra Pratap Yadaw Bahauddinpur Phoolpur Azamgarh Uttar Pradesh India

I bought 4 wheeler sumsonite full size suitcase 1 month before. One of the wheel broken. Please arrange the repaire facility....
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N
Nehasin
Nov 8, 2020
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Got defective bag

This is to inform you that today I bought a bag from Samsonite, Ghitorni.

After packing they gave me defective bag which is very disheartening.

Kindly help me to exchange it asap....
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N
Nehasin
Nov 8, 2020
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I got a defective bag

Today I bought bag from Samsonite shop, Ghitorni.

They gave me defective bag which is not acceptable from such a reputed company....
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R
Ravi Sangtani
from Powai, Maharashtra
Nov 4, 2020
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Resolved

Samsung Galaxy F41

I ordered the Samsung Galaxy F41on the official Samsung app - Samsung Shop on 21st October 2020. My order was delivered on 22nd October 2020.

On that day there was an offer going on which was ''Rs. 1500 instant cashback on using the HDFC credit card''. Till date even after doing multiple rounds of follow-ups and registering the complaint with customer care, writing to CEO and reaching out to all possible departements mentioned...
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